What are the responsibilities and job description for the Front of House Supervisor position at The Owl Bar?
The Owl Bar is looking for a front of house team member who will take the lead on ensuring patrons at the restaurant have a positive dining experience.
Responsibilities
- Monitor and suggest scheduling adjustments as needed based on reservations
- Answer incoming calls regarding reservations and carry out orders
- Greet guests as they arrive to the restaurant and escort to their tables
- Manage server assignments and table sections
- Control the flow of dinner service and adjust reservation availability as tables are assigned
- Oversee the overall guest experience in the restaurant by visiting tables, speaking with guests and providing service recovery when needed
- Thank guests and invite them back
- Assist with booking large party reservations and being point of contact during reservation
Qualifications
- Ability to listen and communicate effectively
- Excellent customer service skills
- Strong organizational skills
- Strong leadership skills and ability to lead a team
Requirements
- Must be available nights and weekends. Regular work week would be Wednesday - Saturday.
- Prior restaurant and/or leadership experience is preferred
Pay based on experience - $20-$23 per hour
We are looking forward to hearing from you!
Salary : $20 - $23