Catering / Social Events Sales Manager

The Molly Pitcher Inn and Oyster Point Hotel, has an exciting sales opportunity at our beautiful Navesink River-front properties in Red Bank, NJ. The Sales Manager will be responsible for bringing in new and maintaining current sales and events in our busy venue, including weddings, and other social events, reporting to our Director of Sales. The ideal candidate will have relevant hotel social event sales experience, a passion for sales, party planning and the ability to multitask and maintain professional composure under pressure.

The Sales Manager creates memorable, well-executed events using deliberate and mindful event planning, warm and caring service and consistent menu delivery and execution. The Sales Manager will be a talented, savvy individual with excellent selling skills looking to work for two prestigious boutique hotels in the hospitality industry. The ideal candidate must be a self-starter, highly organized and motivated with exceptional time management skills holding the highest levels of integrity and accountability.

Please note: This is an in-person, on-site position only

Responsibilities

Responsible for contracting event business.

View and create contracts, menus, and paperwork for the clients. Review contracts and handle any issues/concerns with clients. Follow-up with new and current clients to ensure customer satisfaction.

Answer a high volume of sales calls, e-mails, and appointments with timely correspondence. This includes answering a high volume of calls pertaining to current customers and maintaining open communication with internal, key business partners.

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. Must collect accurate information, while always working to de-escalate situations and resolve conflict.

Maintain banquet event orders (BOE’s) for all events with appropriate paperwork. Confirm all menus a minimum of two weeks prior to event for distribution. Timely follow-up and attention to detail is required, in-line with all Company standard operating procedures (SOP’s).

Provides personalized solutions for our clients and enhance our reputation and business by working with all needed departments to ensure we exceed clientele’s expectations.

Must be able to meet and greet customers at the beginning of all scheduled events.

Compensation - Base Salary Starting at 60K (based on relevant Hotel Sales Management experience) Discretionary Performance-based Bonus

Skills & Qualifications

REQUIREMENTS:

• Minimum 3 years social event sales experience, ideally in a hotel setting.
• Must be available to work evenings, weekends and Holidays.
• Ability to handle confidential and sensitive information with discretion.
• Must be organized, personable, motivated, and a self-starter.
• Demonstrates strong oral and written communication skills with superb attention to detail.
• Ability to multi-task within a busy event sales office.
• Must be a team player, capable of working and maintaining composure under pressure, all while promoting a positive atmosphere.
• Must be professional and polished, with the ability to build and maintain internal and external relationships in an upscale environment.
• Ability to handle a high volume of calls, emails, and operational demands with the utmost degree of professionalism, while meeting all time-sensitive deadlines.
• Must be able to follow and apply company policy and procedures, including all SOP’s.
• The position requires mobility. While performing the duties of this position, the employee is frequently required to sit, kneel, stand, stoop, bend, stretch, reach, and manipulate objects.
• Proficient in Microsoft Office Suite, including Outlook.
• Eligible to work in the US without restrictions. This position is not eligible for sponsorship.

Only applicants that meet the above requirements will be considered.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.