Park Operations

Park Operations

Seasonal Full-Time/Seasonal

Non-Exempt/Hourly

Reports To: Club Managers

Job Summary Park Operations is a multi-faceted position that will be responsible for, but not limited to, Member & Guest Check In, Membership & Office Admin, Park Operations, Food & Beverage Service, Park Maintenance, and Events.

General Responsibilities

• Support Events in a variety of roles
• Maintain knowledge of all Company information, policies, and procedures
• Assist management with member/guest rule enforcement, as needed
• Assist with transporting members and guests via shuttle and directing traffic, as needed
• Follow all safety and health guidelines as outlined by the company

• Duties include assisting with special events, character performing, Food & Beverage operations, general maintenance, and other duties as assigned.
• Perform all assigned duties including, but not limited to, stocking and cleaning
• Follow all guidelines outlined by manual provided for each position when working in respective departments.

Front Entrance – Member & Guest Check In

• Accurately & efficiently check-in members & guests. Exude the highest level of "friendly but firm" customer service
• Create and maintain member accounts via membership database ensuring timely and effective communications
• Direct traffic and relay pertinent information to the appropriate departments
• Verify vehicles entrance into the park, radio correct department for confirmation if needed.
• Perform all other duties as assigned by Club leadership.

Food & Beverage Service – The Grille, Windy Valley Farms, & Events

• Knowledgeable on menu items, ingredients and able to follow the recipe
• Handle cash, credit card, and member account transactions
• Assist Grille Staff Restock (utensils, condiments, napkins, and etc.)
• Be Knowledgeable and practice proper food safety and handling
• Check Identification to ensure that customers are of legal drinking age before serving them alochol
• Assist with the complete set up and breakdown of the event spaces including but not limited to tables, décor, equipment, etc.

Park Maintenance/Logistics

• Assist with transportation and member parking. Assist with tasks as directed by Manager on Duty
• Organize and maintain all warehouse and storage facilities
• Bathrooms are expected to be cleaned multiple times throughout the day, toilets scrubbed, ground trash picked up, restocked with all supplies (toilet paper, hand soap, shower soap), showers up-kept, mirrors polished, trash bags changed and thrown out in the proper location.

Qualifications

• Must be at least 18 years of age
• High School Diploma or equivalent
• Previous administrative and/or customer service experience
• Computer literacy; working knowledge of all Microsoft applications; and ability to learn various software programs to efficiently carry out day-to-day operations
• Excellent written, verbal, and interpersonal communication skills. Excellent math skills
• Must be willing to take direction from managers and supervisors
• Must stand, walk, bend, crouch, kneel, reach, and climb continuously
• Ascend/descend stairs and ladders. Work with tools and equipment. Lift, move, push, and carry 50lbs frequently.
• Ability to work flexible shift/hours including weekday, evening & weekend hours, work overtime if needed.

In accordance with company policy, reasonable accommodation will be made for any qualified employee to perform the essential functions of the employee’s position, absent undue hardship to the company.

Employment is “at will,” meaning your employment is for no definite term or period of time, and either you or the company may terminate the employment relationship at any time, with or without cause, and with or without notice.