What are the responsibilities and job description for the Front desk attendant position at The Painted Lady?
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :
$17 hourly
Responsibilities :
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
- Bookkeeping : keep accurate records of all hotel guest account information
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications :
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Working knowledge of Microsoft Office and reservation management systems
- Has experience answering telephone calls and troubleshooting stressful situations
- High school diploma, GED, or equivalent
About Company
The Painted Lady arrives in Birmingham in 2024 with our 22-room and suite boutique hotel, occupying the old Eyer-Raden Building in the Automotive Historic District.
Legend has it that the Louise Curtis who operated a boarding house on the upper floors of this building was Louise C. Wooster, a local celebrity when her selfless work as a nurse in the city’s cholera wards went public in the 1870s.
Before her death, Louise recast her life and her story in her memoir, "Autobiography of a Magdalen," which was equal parts reminiscence, fable, cautionary tale, and poetic ramble.
Despite her profession, Birminghamians remember Lou fondly to this day. The Painted Lady is a gentle nod to Louise and to our building’s one-time use as a boarding house and brothel.
Last updated : 2024-10-31
Salary : $17