What are the responsibilities and job description for the Receptionist position at The Palace?
The Palace Group, Luxury Senior Living Communities
In Coral Gables, Kendall, Homestead & Weston
Is looking for
Front Desk Receptionist
forits
Brand New Palace at Weston
An Independent, Assisted Living & Memory Care Community
16025 Emerald Estates Drive, Weston
The #1 Priority of this position is…
- Answer phones.
- Make the best first impression & provide effective customer service.
- Promote positive public relations with residents, family members and guests.
- Interact with the residents & greet incoming visitors. Direct visitors to proper locations.
- Be attentive to surroundings and help as necessary.
- Provide clerical support for the administrative staff.
Essential Duties & Responsibilities
- Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
- Monitor the doors as to incoming & outgoing persons.
- Maintain lobby area in an orderly manner, free from clutter at all times.
- Report unusual incidents to management.
Qualifications
- Previous experience in work involving public contact such as customer service, is desirable.
- Must have excellent communication skills, both verbal and written in English & Spanish.
- Able to operate a multi-line telephone system.
- Must be computer literate with extensive knowledge of Microsoft programs.
- High school degree or equivalent required. College education preferred.
The Ideal Candidate
- Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
- Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies.
- Must be able to work under pressure and multi-task.
- Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
- Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
- Must enjoy teamwork.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Ability to Relocate:
- Weston, FL 33331: Relocate before starting work (Required)
Work Location: In person
