What are the responsibilities and job description for the Quality Care Coordinator/ Transportation position at The Palms at Sebring?
Duties and responsibilities of a Unit Clerk
- Answering phone calls and directing them appropriately within the unit
- Coordinating appointments, tests, and procedures for patients
- Maintaining and updating patient charts and records accurately
- Assisting in the admission, transfer, and discharge process of patients
- Communicating effectively with doctors, nurses, and other healthcare professionals
- Ordering and maintaining inventory of office and medical supplies
- Ensuring confidentiality and security of all patient information
- Handling patient queries and concerns in a professional manner
- Maintaining cleanliness and organization of the unit’s work area
Qualifications
- Proven work experience as a Unit Clerk or similar role in healthcare
- Familiarity with medical terminologies and procedures
- Proficiency in data entry and office software such as MS Office
- Excellent verbal and written communication skills
- High level of organizational skills and ability to multi-task
- Strong customer service skills with a patient-centered approach
- High School Diploma or equivalent. Certification in medical administration is a plus
