What are the responsibilities and job description for the Dining Room Supervisor position at The Palms at Sun City?
Dining Room Supervisor
Location: The Palms at Sun City – Sun City, AZ
About Stellar Senior Living
At Stellar Senior Living, we believe that exceptional care and service should define every aspect of life for our residents. Since 2012, we have been dedicated to enhancing the lives of seniors in our communities across the Western United States. As a rapidly growing company, we are committed to providing an enriching, fulfilling experience for our residents and our team.
If you are passionate about delivering superior hospitality and providing a luxurious lifestyle for seniors, we invite you to join our team at The Palms at Sun City.
What We Offer:
- Competitive Hourly Pay
- Comprehensive Benefits package including medical, dental, vision, generous Paid Time Off, holidays, 401(k), and more.
- Opportunities for career advancement within a growing organization
- Company-sponsored training programs, tuition reimbursement, and a commitment to your professional development
Job Overview:
As a Dining Room Supervisor, you will be at the heart of delivering a world-class dining experience for our residents. You will manage the flow of service in the dining room, ensuring each resident’s meal preferences are met with the highest level of hospitality. Your role will blend leadership with attention to detail and a deep respect for the seniors we serve. You will lead a team of dining professionals to provide excellent service in a warm, welcoming, and respectful environment.
Key Responsibilities:
- Deliver Exceptional Service: Take resident meal orders with a friendly, accommodating demeanor and serve meals with care and efficiency. Ensure that all food and beverage offerings meet or exceed resident expectations.
- Oversee Service Flow: Coordinate the smooth transition of meals from the kitchen to the dining room, ensuring that every plate is served at its optimal temperature and in a timely manner.
- Lead with Professionalism: Supervise, mentor, and inspire dining staff to maintain the highest standards of service. Communicate effectively and lead by example to ensure a positive and collaborative work environment.
- Foster a Welcoming Atmosphere: Greet residents and guests with warmth, and ensure the dining room is properly set up and maintained to create a pleasant and inviting atmosphere.
- Ensure Resident Satisfaction: Actively monitor resident satisfaction and handle any concerns or special requests with empathy and efficiency, always aiming for the best possible resolution.
- Maintain Dining Room Standards: Assist with the preparation, setup, and clean-up of dining areas. Ensure that all food safety and sanitation guidelines are adhered to for a safe and hygienic environment.
- Room Service Delivery: Manage and deliver room service to residents when requested, ensuring timely and accurate service with the same level of attention to detail and care.
- Team Collaboration: Work closely with kitchen staff, other dining personnel, and management to ensure a seamless dining experience for all residents.
Qualifications:
- Valid Food Handler’s Permit required.
- Strong Leadership Skills: Experience in managing or supervising a team in a fast-paced environment.
- Exceptional Communication: Ability to effectively communicate with residents, families, and team members, fostering an open and positive atmosphere.
- Passion for Hospitality: A genuine love for working with seniors and providing them with an extraordinary dining experience.
- Attention to Detail: Ability to ensure all aspects of the dining experience meet the high standards of care expected in a senior living community.
- Weekend Availability: Must be available to work weekends as part of the regular schedule.
- Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays.
- Professional Demeanor: Ability to maintain composure and professionalism in all situations, with a focus on delivering the best experience for residents.
- Clean Background Check: Successful candidates must undergo and pass a background check as part of the hiring process.
Join Our Team:
If you are an enthusiastic, service-oriented professional with a heart for seniors, we encourage you to apply today. Be part of a team that truly values your contributions and provides the opportunity to make a meaningful difference in the lives of our residents.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
As part of Stellar Senior Living’s continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations, Stellar periodically organizes onsite vaccination clinics at its various locations. Stellar employees are not required to be fully vaccinated for COVID-19 as a condition of employment.