What are the responsibilities and job description for the Rest Buffet Runner- Free Parking position at The Palms Hotel & Spa?
Job Details
About Us
The Palms Hotel & Spa combines genuine service, laid-back sophistication and oceanfront serenity into a 251-room vacation, meeting, and wedding destination where complete wellness and environmental awareness are at the center of each guest experience.
Privately owned and managed by a European family since over 25 years, The Palms is a AAA Four-Diamond rated hotel with a lush tropical pool area, a full-service beach operation, over 8,000SF of meeting and event space, an AVEDA lifestyle spa & salon, and ESSENSIA Restaurant & Bar, its signature natural gourmet eatery. The Palms Hotel & Spa is a member of Preferred Hotels & Resorts, a collection of the finest independent luxury hotels around the world, and Beyond Green, a global portfolio of planet Earth’s most sustainable hotels, and the recipient of Travel & Leisure’s World’s Best Award for six consecutive years.
Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of our family!
Responsibilities & Qualifications
JOB SUMMARY:
A restaurant buffet attendant is responsible for maintaining a well-stocked and visually appealing buffet spread, serving guests food items from the buffet line, ensuring cleanliness of the buffet area, and providing prompt and friendly service to customers while adhering to food safety standards and restaurant policies.
MAIN DUTIES & RESPONSIBILITIES:
- Buffet Set up and Breakdown.
- Refill food and beverage items as needed.
- Stock Buffet stations with lg. plates, med. plates, small plates, cereal bowls, and soups spoons.
- Maintain food looking fresh and appealing.
- Maintain cleanliness of buffet area.
- Assist guest with food if needed.
OTHER DUTIES & RESPONSIBILITIES:
- Respond to customer complaints and special requests
- Participate in general cleaning projects as required
- Maintain highest level of customer service and guest satisfaction, according to the standards set forth by The Palms Hotel and Spa
- Perform duties of housekeeping and laundry positions as necessary
- Attend all staff meetings/trainings related to F&B
- Ensure compliance with health and sanitation policies in all areas
- Adhere to all fire, safety, and security procedures according to hotel policy
- Adhere to all sustainability guidelines as per the Inspired by Nature Program.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
- Be courteous
- Show genuine care for all co-workers and guest(s)
- The ability to work well in a team environment
- Proficient in the English language. Second language is an asset.
- Must be able to handle a multitude of tasks in an intense, ever-changing environment.
- Maintain a professional appearance and manner at all times.
- Ability to work in a high pressure environment.
- Ability to effectively communicate with guests, co-workers and management.
- Ability to move throughout the dining room effectively.
- Ability to lift and carry approximately 30-40 pounds repeatedly.
- Must be able to initiate and engage in conversation in a professional and friendly manner.
- Must be able to cooperate with co-workers and function in a team atmosphere.
- Must be able to work in a fast paced environment.
- Must be able to lift, bend, stoop, twist, kneel, crouch, push, and pull when necessary.
- Must be able to handle more than one function at a time by being well-organized and attentive to details.
- Must be able to tolerate hot temperatures in the kitchen areas.
EXPERIENCE & EDUCATIONAL REQUIREMENTS:
- Previous work experience in the Food Service industry or similar role is a plus
- High school diploma is a plus
WORK CONDITIONS & PHYSICAL DEMANDS:
- Most of the time spent standing, walking or there are some requirement to lift moderate weight (10-20 pounds)
- Typically located in a comfortable area. There may be regular exposure to mild discomfort from factors such as dust, odors, extreme temperature, inclement weather, noise, or lights.
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts or working conditions association with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail.
The hotel operates seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill changing operational demands.
All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
