What are the responsibilities and job description for the Office Assistant at Pet Hotel and Fur Salon position at The Pampered Pooch?
Overview
We are seeking a dedicated and organized Office Assistant to join our team at The Pampered Pooch Pet Hotel and Fur Salon. We are going digital and will call all past clients to see if they are still active and then organize all files to make them digital. The ideal candidate will possess strong communication skills, a keen attention to detail, an understanding of going digital, and the ability to manage multiple tasks efficiently. This position is perfect for someone who thrives in a dynamic setting and is eager to contribute to our team's success. Must work well with dogs!
Duties
- Provide exceptional customer support by greeting clients and answering inquiries in person and over the phone.
- Calling past clients to check-in.
- Maintain organized filing systems for both physical and digital documents, ensuring easy access to information.
- Operate phone systems effectively, demonstrating excellent phone etiquette while handling calls.
- Uploading client's forms and attaching them to our program.
- Helping clients set up online digital portal.
- Perform additional administrative tasks as required to support office operations.
- Taking photos of dogs in play area and at special events
- Must LOVE animals
Requirements
- Proven experience as an Office Assistant or in a similar administrative role.
- Strong computer literacy
- Understanding of scanning and attaching forms to digital client portals.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Exceptional phone etiquette and customer service skills.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Animal lover.
If you are passionate about providing outstanding support in an office setting and meet the above qualifications, and love animals, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work Location: In person
Salary : $17 - $20