What are the responsibilities and job description for the Service Advisor position at The Patrick Dealer Group?
Description of the Role :
The Patrick Dealer Group is currently seeking a highly motivated and customer-oriented Service Advisor to join our Volvo service team in Schaumburg.
As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our valued clients.
Responsibilities :
- Interact with customers, both in-person and over the phone, to understand their automotive service requirements.
- Provide accurate and detailed information to customers about available services, including pricing, time frames, and any additional maintenance required.
- Assist customers in scheduling appointments and coordinating vehicle repairs.
- Collaborate with the service technicians to ensure efficient and timely completion of service requests.
- Communicate any updates or changes to customers throughout the service process.
Requirements :
Benefits :
The Patrick Dealer Group is one of Chicago’s largest automotive dealership groups representing eight different franchises.
We carry domestic, import and luxury franchises and a premium selection of Certified Pre-Owned vehicles.
The Patrick Dealer Group is a family-owned company and has proudly been in business for over 100 years.
Our Pledge is to be the best in sales selection while providing best in class customer satisfaction.. . that’s the Patrick Promise .
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $70,000 - $80,000