Demo

Switchboard Operator

The Pavilion Behavioral Health System
Champaign, IL Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 6/18/2025
Responsibilities:
The Pavilion Behavioral Health System includes a 110 bed inpatient hospital, a residential treatment center for youth and a residential addictions treatment program. Outpatient services include partial hospitalization and intensive outpatient services, as well as The Pavilion Foundation School, a private day school serving students with learning disabilities and behavior disorders. The Pavilion is located in Champaign, IL, within minutes of the University of Illinois at Urbana-Champaign campus.

Website:
https://pavilionhospital.com/

The Switchboard operator is a vital part of the team at The Pavilion. You are the first face that employees, patients, and visitors see when they enter the building and have an opportunity to wow them with service excellance. This is a part-time or per-diem position with an opportunity to pick up hours and cross-train, if desired. This role will work evenings and weekends, based on the needs of the facility and staff.

As a Switchboard Operator, some of your job responsibilites include:
  • Answer all incoming telephone calls in a pleasant, professional manner
  • Transfer calls efficiently and effectively
  • Communicate with visitors, staff, vendors, and patients in a professional manner
  • Moniter the front lobby frequently
  • Help connect people with the right resource

Benefit Highlights:
  • Challenging and rewarding work environment
  • Competitive Compensation
  • Flexible Scheduling
  • Career development opportunities within UHS and its 300 Subsidiaries

Have any questions about this role before applying? Please reach out to Mandy Marin, Director of Human Resources, at mandy.marin@uhsinc.com or 217-373-1755

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Qualifications:
QUALIFICATIONS:

Education: High School diploma or equivalent required.

Experience: One year experience as receptionist/administrative assistant or position relevant to customer service preferred.

Other knowledge/skills:Excellent written and verbal communication skills. Use of office equipment, i.e., computer, copy machine, fax, telephone. Ability to work with customers in a fast-paced environment with multiple tasks required.

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