What are the responsibilities and job description for the Operations Associate position at The PCA Group?
Created 36 years ago, the PCA Group of Companies (PCA) is a privately-owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership, business direction, and separate financial structure.
Role Summary:
An operations associate is responsible for performing administrative tasks that support the organizations daily operations. Operations associates are required to have excellent organizational skills, respond to client inquiries and concerns, and prepare reports. In addition, this role requires strong communication with the warehouse team, who will be picking and packing the product.
This is an in-person position based in Melville, NY.
Working hours are 9:00 AM - 6:00 PM, Monday - Friday.
Key Responsibilities:
- Provide feedback on company procedures.
- Make recommendations for business performance improvement.
- Place inventory and supply orders as required.
- Documenting procedures and adding them to the companys educational platform.
- Respond to emails promptly with professionalism and attention to detail.
- Able to take detailed notes when in training and correctly apply what was learned in training to the role.
- Successfully communicate accurate and realistic order updates to sales and upper management.
- Provide the warehouse with clear and precise instructions when handing out orders and pick tickets.
- Take ownership of your accounts by managing, monitoring, and following up with the warehouse team to meet deadlines.
Qualifications:
- Bilingual Preferred (English & Spanish)
- Reliable transportation to and from the Melville office.
- Exceptional verbal and written communication skills.
- Strong sense of urgency required.
- High attention to detail.
- Proficient in technology, especially Microsoft Office applications.
- Proactive qualities with the willingness to learn.
- Ability to work well under pressure and with minimal supervision.
- EDI experience is a plus
- Associate or bachelors degree in business or similar preferred.
What we offer:
- Phenomenal discounts on products within the beauty industry and beyond
- Medical, Dental, and Vision, along with supplemental benefits available after 60 days
- 401 (k) available after 1 year of service with up to a 4% match
- 12 days PTO and Paid Holidays
- Salary is commensurate with experience, $18.50 - $20.00 per hour
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.
Salary : $19 - $20
