Front Desk Receptionist

Front Desk Job Description
The Peaceful Poppy Med Spa is hiring a part-time front desk position to join our rapidly growing medical spa. We strive to support people both inside and out by creating a customized plan fitting their individual needs. Our goal is to achieve optimal body function and support one’s own natural beauty.

We are looking for someone who displays an upbeat attitude, exhibits great client communication and interaction skills, has the ability to educate and sell products and treatments, in general is an upbeat person who excels with client relations and multi-tasking.

THE PEACEFUL POPPY CULTURE

• Team-oriented clinic
• Industry-leading treatments
• Detail-oriented
• Innovative & Progressive
• Highly focused on employee & client satisfaction

POSITION DETAILS

• Part-time
• 8-hour shifts
• Assist with marketing events as needed
• Participate in mission-driven company projects
• Front desk duties include:
• Open/closing duties
• Answering phone calls
• Patient check-in/check-out (Must be familiar with Apple products)
• Scheduling, optimizing, and managing patient bookings (initiative needed)
• Master a basic set of knowledge of services performed and products offered (on-the-job training provided)
• Extreme focus on quality customer care
• Other duties as assigned

IDEAL QUALITIES

• Loves working as a team

• Ables to meet the needs of the clients

• Exceptional verbal & written communication

• Dependable & trustworthy

• Resourceful, organized & easily able to adapt. Anticipate the needs of clients & clinic administration

• Maintains professionalism, friendliness, & efficiency in busy environments

• Possess the ability to upsell a client

• Superior time management skills

• Possess a positive attitude

• Possess strong retail sales experience

• Exceptional Red Carpet customer service

• Excellent communication skills

• Highly motivated and driven

• Comprehensive knowledge of all medical service and product offerings

• Must be a leader and life-long learner who is passionate about this industry

• Builds strong client rapport.

• Works collaboratively with the medical team to ensure the premier client experience

REQUIRED EDUCATION/EXPERIENCE

• Education: High school diploma or higher
• Administration/front desk experience
• Previous experience with booking software

DESIRED

• Previous experience in Cosmetic Clinic / MedSpa or similar
• Ability to start ASAP

TO BE CONSIDERED: Please submit your resume and a job-specific, non-generic cover letter. If no cover letter is received, you will not be considered for this position.

Background Check Required

Work Remotely

• No

Job Type: Part-Time

Pay: $17.00 - $22.00 per hour

Benefits:

• Product commission
• Team bonus pay
• Employee discount

Schedule:

• 8-hour shifts
• Day shift
• Thursdays & Saturdays (will occasionally work on other days

Education:

• High school or equivalent (Required)

Experience:

• Administration/front desk: 1 year (Required)
• Cosmetic Clinic/Spa: 1 year (Preferred)

Job Type: Part-time

Pay: $17.00 - $22.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Evening shift
• Every weekend
• Morning shift

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Salary : $17 - $22