What are the responsibilities and job description for the Tour Assistant Market Leader position at The Peach Truck?
As a seasonal Tour Assistant Market Leader, youll ensure product freshness, availability, and branded presentation while fostering a customer-first culture with your dedicated team. Youll manage day-to-day operations, inventory accuracy, and sales trends alongside the Market Leader, while traveling with and leading a team to meet sales goals and maintain high standards for the customer experience. This role includes a weekly salary per diem for meals each day. Each of the two tours (including training) will fall within the following window of dates : May 1st - August 10thAt The Peach Truck, we believe in providing our team members with meaningful experiences that foster skill development for a successful career. This role provides insights into customer service fundamentals, retail business operations, and leadership, with an emphasis on team development and building a customer-centric environment. Whether you're leading your team in operations or executing sales strategies, you'll be at the heart of everything we do. Responsibilities IncludeRecruiting & HiringOversee pipeline management for seasonal roles.Review, screen, and interview candidates while collaborating with the Market Leader to make offers and hire a team.Marketing and Business partnership Develop and maintain partnerships with relevant businesses, and community partners to expand knowledge and sales for The Peach Truck.Planning & Booking TravelOversee travel plans for the Tour team.Book and Manage hotel stays for the full team while on tour.Team Leadership & DevelopmentOnboard, train, lead, and develop a seasonal team through a customer-centric lens while upholding The Peach Truck brand standards.Establish clear goals and expectations, provide regular feedback, and hold team members accountable to succeed.Celebrate wins with recognition, and collaborate with the Market Leader to issue warnings or performance improvement plans when needed.Scheduling & PlanningPlan schedules in partnership with your Market Leader based on weekly business workload and customer traffic.Create weekly schedules to submit to the Market Leader for approval.Operational ExcellenceOversee daily operations including inventory management, merchandising, replenishment, safety, and compliance.Ensure all locations comply with The Peach Truck brand standards and federal, state, and local laws.Driving & TransportationDrive a rental vehicle to and from stops safely, including transporting passengers and equipment.Monitor traffic requirements and modify stop setups as necessary.Manage incident reporting when needed.Setup & TeardownOversee the setup and teardown of each stop, including organizing tables, tents, and equipment (50 lbs).Address stop needs (e.g., emergency situations, location issues, regulatory visits) and manage all aspects of location logistics.Sales & Market PerformanceUnderstand sales goals and execute daily / weekly plans to deliver on stop-specific sales targets.Engage in merchandising, upselling, and leveraging sales trends to drive business growth.Lead your team to optimize market performance.Reporting & AnalyticsReview data and reports to identify business trends, gaps, and opportunities for improvement.Develop business plans based on observations and report back to leadership.Competition & Market InsightsAssess competition and leverage insights to drive business objectives.Adapt to changes in market trends and adjust strategies as necessary.What We Are Looking ForWhat Makes This Role a Peachy Fit?Do you have a knack for leadership and a passion for creating joy? In this role, you'll guide a team dedicated to spreading the happiness of a perfect peach. If you excel in leading teams, handling challenges with grace, and love the idea of a summer filled with customer interactions, you're exactly who we need.Join us in a rewarding journey where working in a fun and energetic environment excites you. You won't just be leading; you'll be learning too! From mastering the art of maintaining peach perfection to diving into category sales trends and honing your inventory management skills, you'll gain juicy insights into the core of our business. We love seeing our team grow, providing feedback and opportunities to advance, making every season a chance to thrive and flourish.Requirements21 years of age or older and eligibility to work in the United States.Ability to commit to one full 10-week tour during the season.100% travel required during the assigned Tour(s).Valid drivers license with a clean driving record.Previous retail leadership experience preferred but not required.Ability to lift 50 pound boxes repeatedly throughout a shift.Ability to work outdoors in various climates.Ability to thrive in a fast-paced environment, showing flexibility, proactiveness, and attention to detail.Access to a personal smartphone and adaptability to current technology needs.Ability to work independently without direct supervision.Strong communication skills, customer education, upselling, and cross-selling expertise.Proven ability to mentor and coach team members.Strong cognitive skills, including problem analysis, decision-making, and financial analysis.Proficient in managing workload and prioritizing tasks independently.Previous Touring / Travel role experience preferred. The Peach Truck is an equal-opportunity employer committed to creating an inclusive environment for people of all backgrounds and identities.
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