What are the responsibilities and job description for the Director of Membership & Communication (REPOSTING) Job at The Peninsula Golf & C position at The Peninsula Golf & Country Club?
Job Description
Job Description
Description :
Membership Duties and Responsibilities :
Develop and ensure that established procedures for processing prospective member applications are consistently followed from beginning to end.
Responsible for administrative processing of member applications and all appropriate established membership administrative reports.
Assist prospective members in fulfilling application requirements.
Processes all requests for- and transfers of membership.
Conducts onboarding orientation program and / or tours for new members.
Develop and implement prospective member functions.
Develops, implements, manages, and monitors member retention strategies.
Assesses the need for and makes recommendations regarding member retention and recruitment to help ensure that the needs of ever-changing markets are met.
Works as staff liaison with the Membership Committee, working with committee chair on agenda and minutes for the committee.
Follows-up on member referrals.
Organizes the production of membership kits.
Maintains a file of club history information (to include exit interviews).
Responsible for maintaining confidentiality of all member information.
Surveys other clubs for their best practices and revising club membership policies.
Communication Duties and Responsibilities :
Responsible for the overall production of the quarterly newsletter, including but not limited to content collection, establishing priorities & format, editing, sending to designer for printing and distribution.
Liaise with the Board regarding Membership pricing, categories, recruiting, sales, waitlist activity.
Prepares and coordinates monthly Board of Directors meeting materials and agenda to include gathering and preparing Committee materials for Board review.
Promote club activities and events in a manner that engages the membership.
Supports annual Board and Committee nominating and election process.
Effectively responds to member comments in accordance with club standards, policies, and rules; uses ideas, feedback and suggestions to continuously improve member services.
Reports all approved new members to aAccounting & other pertinent managers / staff to initiate proper administration of their memberships; ensures applications are completely and properly filled out and initiation and transfer fees are collected.
Oversees internal messaging (bulletin boards, digital signage) and external (mobile app, website, social media) strategies, ensuring our club standards and guidelines are being upheld across all platforms.
Develops, manages, and updates the club’s marketing plan.
Is present during club operating hours and events to assist in greeting members and guests.
Completes other appropriate assignments as instructed by the General Manager.
Requirements :
Bachelor’s degree in communications, Marketing, Public Relations, Hospitality, or a related field.
Strong organizational, with attention to detail and project management skills with the ability to handle multiple tasks simultaneously.
Exceptional written and verbal communication skills with the ability to communicate clearly effectively across various members segments.
Ability to solve practical problems and deal with a variety of variable situations where only limited standardization exists.
High degree of professionalism on professionalism, discretion, and ability to handle confidential information.
Proficient in MS Office Suite, Canva, Jonas and website / content management systems (CMS); experience with email marketing tools (e.g., Jonas software) is a plus.
Hospitality / Private Club experience (is a plus).
Must be flexible to any work shifts - days, evenings, weekends, and holidays. Shifts may vary based on business needs.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Director of Membership & Communication (REPOSTING) Job at The Peninsula Golf & C?
Sign up to receive alerts about other jobs on the Director of Membership & Communication (REPOSTING) Job at The Peninsula Golf & C career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other Director of Membership & Communication (REPOSTING) Job at The Peninsula Golf & C jobs in the San Mateo, CA area that may be a better fit.
We don't have any other Director of Membership & Communication (REPOSTING) Job at The Peninsula Golf & C jobs in the San Mateo, CA area right now.
