Sales Coordinator

Position Overview: We are seeking a Sales Coordinator who is highly organized, proactive, and sales-focused to support our sales team and drive operational efficiency. This role is perfect for someone who thrives in a fast-paced sales environment, can juggle multiple priorities, and enjoys collaborating with teams to maximize sales performance.

As a key player in our sales operations, you will manage customer orders, track sales performance, and ensure our team has the resources they need to succeed. While sales is your primary focus, you’ll also play a role in maintaining strong customer relationships by ensuring smooth order processing and resolving minor issues efficiently. If you are detail-oriented, analytical, and eager to contribute to a high-performing sales team, we’d love to

hear from you!

Key Responsibilities

Sales Operations & Team Support

• Support the day-to-day operations of the sales team, ensuring they have the materials, tools, and data needed to drive sales.

• Manage and process customer orders accurately, ensuring timely fulfillment and proactive

communication regarding any delays.

• Assist in inventory analysis, ensuring product availability and identifying sales opportunities.

• Track and analyze sales performance, providing insights on best-sellers, key accounts, and

emerging trends.

• Prepare post-mortem reports to evaluate seasonal sales performance and inform future

strategies.

• Maintain organized records of sales transactions, contracts, and pricing information.

Customer & Account Management

• Work closely with key accounts and sales representatives, ensuring smooth communication

and follow-ups.

• Handle minor customer inquiries and order-related issues, escalating larger concerns when

necessary.

• Support the team in building strong relationships with clients, ensuring a seamless sales

experience.

• Perform any other tasks related to the responsibilities of the position.

To land the role you must

• 2 years’ experience sales field (retail or wholesale background)

• Insanely organized with an innate ability to prioritize tasks and meet deadlines

• Experience working with an ERP (NetSuite preferred) & a B2B system (Elastic preferred).

• Excellent time-management skills

• Multi-tasking, ability to work under pressure in a dynamic and constantly evolving environment

• Superior customer service skills

• Knowledge Microsoft Office Suite; superior Excel skills (pivot tables, v-look ups), experience with PowerBI, Tableau or Google Data an asset

• Thoroughness, rigor and attention to detail, problem-solver, strong partnership building

• Outgoing sunny personality, easy-going and self-motivated

• Natural team player

• You can put yourself in the brands shoes and identify their voice

Benefits:

• Competitive salary and performance-based incentives.

• Health and wellness benefits package.

• Opportunities for career growth and advancement.

• Dynamic and collaborative work environment.

• Employee discounts on company products.