Demo

Support Specialist - Overnight - 11444

The People Concern
Los Angeles, CA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/3/2025

Role: Support Specialist - Overnight

Reports to: Program Manager

Program: 1009 - Other Interim Housing

Department: Interim Housing - Inside Safe

Location: Las Palmas - 1738 N. Las Palmas Ave. Los Angeles, CA 90028

Setting: 100% Onsite

Schedule: Sunday - Thursday, 11:00pm - 7:30am

Status: Full-time/Non-Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Summary:

Providing direct support to clients within the Interim Housing setting while adhering to documentation requirements.

Essential Duties and Responsibilities:

  • Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc.
  • Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the physical site is well-maintained and safe, including general cleaning duties
  • Be visible on the floor at all times and actively engage and welcome clients
  • Conduct regular, thorough walk-throughs of the facility
  • Create a supportive environment to ensure client progress towards stability
  • Attend relevant staff meetings, trainings and retreats as scheduled
  • Oversee client cubicle/room/bed area maintenance in a trauma-informed manner
  • Facilitate client engagement activities, such as groups or other activities
  • Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift
  • Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care
  • Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills
  • Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction
  • Communicate effectively, and in a timely manner, with management, peers, and clients
  • Maintain client confidentiality at all times, while following agency, state, and HIPAA laws
  • Other duties as assigned

Qualifications:

  • High school/GED degree (Preferred)
  • Minimum one (1) year experience in related work
  • Possess effective customer service skills and the ability to handle difficult situations
  • Ability to work independently and think critically
  • Ability to communicate in a language other than English strongly preferred but not required
  • Ability to act in a professional manner regardless of circumstances
  • Commitment to improving the community through empowerment and dignity
  • Familiarity with non-violent crisis intervention
  • Familiarity with issues faced by population served
  • Ability to self-motivate and to appropriately organize and motivate others
  • Computer literate; able to use computerized database system for information management
  • Ability to work as a team member
  • Able to obtain and maintain Food Handlers, CPR and first aid certification
  • Demonstrate an ability to take initiative towards continued professional development

Work Environment:

Hotel/Interim Housing setting.

EXPECTED BEHAVIORS OF ALL STAFF

  • Act as a role model
  • Demonstrate a sense of responsibility
  • Continuously learn and improve
  • Acknowledge your own areas of improvement
  • Hear and provide honest, specific and direct feedback
  • Create an environment where everyone is welcomed valued and respected
  • Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.  

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement Planning (403b) & Matching
  • Paid Holidays
  • Paid Vacation Days
  • Paid Sick Days
  • Employee Assistance Plans (EAP)
  • TELUS Health
  • Flexible Spending Account (FSA)
  • Basic Life / Accidental Death & Dismemberment (AD&D)
  • Voluntary Short- and Long-Term Disability
  • Voluntary Pet Insurance
  • Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
  • The People Concern University & Certificates
  • Corporate Discounts

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Overnight shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $20 - $22

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Support Specialist - Overnight - 11444?

Sign up to receive alerts about other jobs on the Support Specialist - Overnight - 11444 career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$35,645 - $49,805
Income Estimation: 
$33,598 - $61,119
Income Estimation: 
$65,352 - $83,351
Income Estimation: 
$73,522 - $95,253
Income Estimation: 
$70,882 - $94,516
Income Estimation: 
$36,313 - $46,924
Income Estimation: 
$65,352 - $83,351
Income Estimation: 
$79,703 - $117,266
Income Estimation: 
$70,882 - $94,516
Income Estimation: 
$61,188 - $81,781
Income Estimation: 
$103,511 - $138,122
Income Estimation: 
$33,598 - $61,119
Income Estimation: 
$65,352 - $83,351
Income Estimation: 
$79,703 - $117,266
Income Estimation: 
$70,882 - $94,516
Income Estimation: 
$89,191 - $127,928
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at The People Concern

The People Concern
Hired Organization Address Los Angeles, CA Full Time
Case Manager, Rapid Rehousing - Westside Los Angeles, CA, USA Req #11360 Tuesday, January 7, 2025 SUMMARY The Coordinate...
The People Concern
Hired Organization Address Santa Monica, CA Full Time
Director, Samoshel 503 Olympic Blvd, Santa Monica, CA 90401, USA * Santa Monica, CA, USA Req #11349 Monday, December 30,...
The People Concern
Hired Organization Address Los Angeles, CA Temporary
Support Specialist, Dusk (Tues-Sat, Swing 3 : 00pm-11 : 30pm) Hollywood, CA 90028, USA Los Angeles, CA, USA Req #11402 T...
The People Concern
Hired Organization Address Los Angeles, CA Temporary
Job description Role : Clinician Reports to : Program Manager Department : Mental Health Location : Cloverfield Services...

Not the job you're looking for? Here are some other Support Specialist - Overnight - 11444 jobs in the Los Angeles, CA area that may be a better fit.

Client Support Specialist Overnight 11pm-730am

Whittier First Day, Whittier, CA

AI Assistant is available now!

Feel free to start your new journey!