What are the responsibilities and job description for the Receptionist 1 position at The People's Federal Credit Union?
This position is full time.
We are looking to fill positions at our Hillside branch, and our Pecos branch.
Role:
- Represent the company in a professional manner when greeting customers and the general public on the phone and in-person, ensuring they are directed to appropriate staff
- Handle and direct all member/vendor/guest requests, either by phone or in person. Professionally greet every guest and direct incoming traffic to the appropriate department representative for an exceptional service experience.
- Effectively perform designated loan department support duties ensuring an excellent member experience. Assist members with basic account issues.
- Manage the lobby, ensuring members are not forgotten or waiting too long and the lobby is neat, organized, and regularly sanitized/cleaned.
- Answer general questions regarding our products and services to offer solutions for member issues.
- Perform member account transactions with accuracy as requested.
