Director Business Information Solutions

Position Summary

The Director – Business Information Solutions will facilitate organizational data strategies for governance, design, implementation, integration and usage. This role is responsible for leading the design and maintenance of business intelligence applications, dashboards and reports. In partnership with the IT Database team, this position will identify, research, and resolve technical/data integrity issues and will ensure that the use of business intelligence applications enhances business decision making capabilities. This role will provide input to strategic decisions that affect the functional area of responsibility, including developing the budget.

Duties & Responsibilities

• Ensure data accuracy and integrity across all performance-based metrics and reporting by performing detailed data exploration and validation to identify trends, tendencies and anomalies.
• Oversee and implement data engineering strategies and pipelines in support of various initiatives across the organization. Elucidate and streamline reporting and dashboard requirements.
• Work closely with business stakeholders to identify and interpret business needs and respond with BI solutions. Shape and translate business requirements into technical solutions.
• Ongoing documentation and validation of data integration points and data service offerings.
• Lead end-to-end project delivery teams aimed at identifying, analyzing, developing and implementing business intelligence metrics.
• Proactively identify business challenges and opportunities through data analysis, and work with business leaders to find strategic solutions.
• Work cross-functionally with executives and high-level stakeholders to understand their problems and deliver data-driven solutions.
• Gather required data and performing data analysis to support business needs. Anticipate future and ongoing needs.
• Support service operations and the field, resolving inquiries surrounding results and the supporting data.
• Gain a deep understanding of the underlying department strategies and value drivers through working closely with business leaders.
• Conduct ad hoc business reporting and analysis as needed.
• Assist in the preparation of presentations to the Executive Leadership Team, the Board of Directors, and department leads.
• Develop, measure, and report on Key Performance Indicators for major company initiatives and departments
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Bachelor's degree in Analytics, Computer Science, Information Technology, Business Administration, or related field. Advanced degree preferred.
• 7 years of experience in a senior BI role, with leadership responsibilities.
• Strong knowledge of BI tools, data warehousing, and data visualization platforms (such as Domo, Tableau, Power BI, SQL, etc.).
• Proven ability to audit outcomes and structure processes to ensure data accuracy.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership and team management capabilities.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proven experience leading cross-functional teams, managing stakeholders, and communicating complex data insights to both technical and non-technical audiences.
• Technical proficiency in BI and data analytics platforms.
• Ability to translate complex data into actionable insights.
• Strong project management skills.
• Familiarity with cloud-based data solutions and big data technologies.

Physical Demands/Work Environment

• Repetitive movement of hands and fingers, typing or writing.
• Regular standing and walking.
• Reach with hands and arms.
• Travel up to 25% of the time.
• Talk and hear.
• Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
• Highly organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described above are representative of those an employee encounters while performing the essential functions of this job.

Pep Boys is an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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