What are the responsibilities and job description for the Night Auditor- PART TIME position at The Perry Hotel?
About The Perry Hotel
The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era.
DUTIES & FUNCTIONS:
- Audit, post and balance daily cashiers work for outlets including, but not limited to, Rooms and Food & Beverage.
- Ensure credit card system reconciles to daily transaction lists.
- Prepare daily revenue report data by auditing Point of Sale tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
- Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
- Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards.
- Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment, and hours of operation in a timely manner.
- Resolves guest challenges and takes appropriate action to ensure 100% guest satisfaction.
- Build rapport with rewards members, and distinguished visitors; escort guests to rooms, make welfare calls, and encourage feedback throughout their stay.
- Make room reservations keeping in mind rates, packages, special promotions, and closed out/restricted dates as listed.
- Identify, solicit, and sign up potential reward members (if applicable).
- Maintain and market promotions and guest programs.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Follow all cash handling and credit policies.
- Use proper two-way radio and phone etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain a clean work area.
- Fill in and support coworkers and team as needed to ensure efficient operation.
- Have knowledge of emergency procedures and assist when needed.
- Perform duties, special assignments and projects as requested by management.
The Perry Hotel offers it employees:
Competitive Wages
Employee Housing
Paid Vacation Time
7 Paid Holidays
Employer-Sponsored Health Plans
Dental Insurance
Vision Insurance
Disability Insurance
Supplemental Insurance
Life Insurance
401K with Company Match
And Much More
Come Join Our Team...