Pension Coordinator - City of Birmingham

04/21/2025 Grade 27 Full time The City of Birmingham is seeking a qualified Pension Coordinator to manage the communication, processing, maintenance, and reporting of pension benefits, including disability-related claims, at a jurisdictional level. The ideal candidate will guide employees and stakeholders through the pension process by developing and delivering training sessions, conducting individual meetings, and representing the department in retirement-related Board Meetings. Additionally, the Pension Coordinator will be responsible for managing pension applications, reviewing and verifying documentation, and ensuring that all dates and calculations are accurate and complete. This role requires strict adherence to employment, payroll, benefits, retirement, and tax laws, and demands a high level of confidentiality and professionalism in all aspects of work. The successful candidate will play a key role in ensuring the efficiency and accuracy of the pension process while maintaining compliance with relevant regulations and providing exceptional service to employees and stakeholders. The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more.

The pay range for this job is listed below:

Birmingham $62,857 - $97,531

• Experience researching, interpreting, and explaining pension laws/statutes and/or retirement plan benefits (including disability benefits).
• Experience giving formal presentations.
• Experience assisting in the administration of retirement plans (e.g., defined benefit plans).
• Experience working in a payroll and/or benefits environment to include completing benefit calculations.

• Pension Certification Designation (e.g., Certified Pension Consultant (CPC)).
• Experience administering pensions for a government entity.
• Experience researching, interpreting, and explaining Workers’ Compensation.
• Experience administering defined benefit plans.
• Experience leading staff in an office setting (e.g., accounting or clerical staff).

• Calculates pension benefits by analyzing credible pension time, salary history, and leave records. Determines Deferred Retirement Option Plan (DROP) eligibility and ensures the accurate and timely processing of benefits.
• Serves as a key liaison for the Pension department by conducting in-depth research, actively participating in meetings, and effectively communicating with stakeholders (e.g., city employees, medical professionals, government agencies) to ensure clarity and accessibility of pension-related information.
• Manages administrative processes by scheduling appointments, updating records, maintaining documentation, and tracking key data using digital systems to ensure accuracy and accessibility of employee pension records.
• Delivers high-quality service to internal and external customers by providing clear, accurate, and responsive pension-related guidance, ensuring a positive customer experience.
  Ensures compliance with pension laws, policies, and procedures. Applies regulatory knowledge to guide daily operations and maintain adherence to legal and organizational standards.
• Acts as a lead worker of peer or support staff by assigning and reviewing work tasks, facilitating training, and providing feedback using policies, procedures, tools, and directives from management in order to ensure tasks are completed in accordance with established requirements.
• Engages in continuous professional development by staying informed on industry trends, policy updates, and best practices. Applies knowledge to enhance pension administration and improve operational effectiveness.

Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional lifting of items or objects weighing up to 50 lbs. Job may require sitting. Job may require standing. Job may require work that essentially is sedentary with occasional walking, bending, lifting or minimal physical activities. Work is conducted both indoors in office setting as well as regular field visits to other departments. Work involves use of standard office equipment, such as computer, phone, copier, etc. Job may require working on a computer, exposed to glare and/or PC light. Job may require working with angry/irate customers or citizens.