What are the responsibilities and job description for the Shop Foreman position at The Pete Store?
Overview
The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.
If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!
Benefits:
- Affordable employee health Insurance (medical, dental, vision)
- 401K with company match
- Paid holiday and vacation
- Employer paid training for technicians
Responsibilities
Ensures that repairs are performed correctly, efficiently and safely by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
ESSENTIAL DUTIES
Ensures that all repairs are assigned to technicians properly trained to perform specific repairs.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Checks the progress of each repair order throughout the day.
Provides technical support for technicians when necessary.
Monitors shop conditions, including cleanliness, safety, and the condition of shop equipment.
Monitors technicians' daily productivity reports
OTHER DUTIES
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Road tests vehicles to quality-check work performed.
Understands keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Reports problems to the service manager or dealer.
Ensures the proper care, storage, and inventory of special tools.
Assists technicians in developing their skills.
Fills in for service advisor
Keeps abreast of new equipment and tools available and recommends purchases.
Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
• Two to four year’s related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write correspondence.
• Ability to read, analyze, and interpret technical procedures. Ability to write business correspondence.
MATHEMATICAL SKILLS
• Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.
REASONING ABILITY
• Ability to solve practical problems and deal with a variety of variables in situations where only limited information exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to apply principles of logical or scientific thinking to a wide range of practical problems
CERTIFICATES, LICENSES, REGISTRATIONS
Valid CDL Driver's License-preferred
All applicants who accept employment will be required to complete a pre-employment drug/BG/MVR screen.
The Pete Store is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, compensated, promoted and if necessary, disciplined without regard to sex, race, religion, age, national origin, color, disability, status as a veteran, or any other classification protected by federal, state, or local law.
Employees holding a CDL license are classified in a “safety sensitive” position as defined by the United States Department of Transportation drug and alcohol testing regulations. As a “safety sensitive” classification, you will be subject to drug and alcohol testing, including random testing.
