What are the responsibilities and job description for the On Call Banquet Server position at The Phelps - Residence Inn Cincinnati Downtown?
About Us:
Qualifications:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
There's a reason we were named the #1 hotel in Cincinnati. It's our people! Sure, we have boutique accommodations at the Residence Inn Cincinnati Downtown, housed in the historic Phelps Building in the heart of the city. Unique among extended-stay hotels in Cincinnati, we feature a rooftop restaurant and terrace, but that's not what really sets us apart, its our team members! We were named number one because we're powered by some of the best, most talented individuals in the business. If you're the best, you belong with the best. Come see what a career at The Phelps
Overview:
- Residence Inn Downtown Cincinnati with Pyramid Hotel Group can mean for you! The Phelps
- Residence Inn boasts 134 guest rooms and 5,039 sq ft of event space.
The Phelps Residence Inn is looking for an on call Banquet server that can assist and serve patrons food and beverages in a positive and friendly manner.
** The Phelps Residence Inn provides complimentary parking to all associates and managers!!
Essential Duties and Responsibilities of on call Banquet Server:
- Coordinates quality of food service between cooking staff.
- Review BEO's to make sure all food/drink items are delivered correctly.
- Enforces all employer rule and food service regulations.
- Adheres to all health and safety regulations.
- Reviews seating diagrams for acceptability and accuracy.
- Helps monitors all beverage & food consumption.
- Report and/ or solve all guests’ concerns, inquiries, and complaints.
- Enforces an atmosphere of culture and refinement.
- Monitors food service to limit food wastage or contamination.
- Relay food and beverage orders when applicable.
- Maintain a high level of cleanliness and awareness of sanitary practices.
- Anticipate guests’ needs and exceed customer service expectations.
- Maintain composure in a fast-paced environment.
- Relay important information about orders, allergies and special requests to the appropriate person when applicable.
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