What are the responsibilities and job description for the UX Research Intern position at The Philadelphia Inquirer?
Researchers and product designers at The Philadelphia Inquirer apply continuous discovery practices to uncover and develop new digital features and refine the user experience on all our platforms. As a UX research intern, you will work with researchers, product designers and product managers to gather research and data, conduct and analyze user interviews, prepare prototypes for review and make research-informed UX recommendations. Together, we’ll define a project you can complete in your time with us.
What You’ll Do
Since 1829, The Philadelphia Inquirer has been “asking on behalf of the people” of Philadelphia and the region by providing essential journalism. Locally owned and headquartered in Center City Philadelphia, The Inquirer is a for-profit public benefit corporation under the non-profit Lenfest Institute. Its multiple brand platforms — including newspapers, Inquirer.com, e-Editions, apps, newsletters, podcasts, and live events — provide Pulitzer Prize-winning journalism to a growing audience that includes more than 180,000 subscribers and 20 million monthly impressions.
The Philadelphia Inquirer is committed to attracting a diverse group of people to join our team. As part of our mission, we are seeking candidates who share our passion for indispensable journalism and our drive to create a sustainable business model to support it.
We value diverse levels of experience, abilities, and backgrounds. Because of this, we encourage you to apply, even if you do not meet all of the requirements listed in the job description. The Inquirer may consider an equivalent combination of knowledge, skills, education, and experience to meet the minimum qualifications for this position.
The Inquirer is building an inclusive and equitable workplace where everyone feels a sense of belonging. We especially encourage people from marginalized and underrepresented backgrounds to apply for vacant positions at all levels of the organization, including but not limited to people of color, women, people who identify as LGBTQIA , and people with disabilities. We are an equal opportunity employer for all regardless of race, ethnicity, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, and any other category protected by federal, state and/or local law.
What You’ll Do
- Report to the Director of Research in The Inquirer’s Data & Insights team
- Participate in research and product design team rituals
- Lead and assist with research that could span a multitude of methodologies, including competitive analysis, case studies, focus groups, user interviews, surveys, usability testing, card sorting and user journey mapping
- Use tools including Jira, Asana, UserTesting, SurveyMonkey, Figma and Canva
- Share your findings and recommendations with internal Inquirer stakeholders and members of the Data & Insights and product, design and engineering teams
- Pursuing a bachelor’s or master’s degree, or UX Research Boot Camp Certification
- Has strong communication, creative problem-solving, and collaborative skills
- Has a belief in the value of local journalism and a desire to support The Inquirer’s mission to be the indispensable source of local news and information serving the diverse communities of the Philadelphia region
- Has a passion for identifying and meeting user needs through design
- Has a familiarity with UX research and design software or is eager to learn
- Contribute to an inclusive and positive work environment
- To apply, please submit a cover letter and resume that includes relevant experience
- Email questions to Nancy Nguyen, People and Culture Generalist at NNguyen@inquirer.com
Since 1829, The Philadelphia Inquirer has been “asking on behalf of the people” of Philadelphia and the region by providing essential journalism. Locally owned and headquartered in Center City Philadelphia, The Inquirer is a for-profit public benefit corporation under the non-profit Lenfest Institute. Its multiple brand platforms — including newspapers, Inquirer.com, e-Editions, apps, newsletters, podcasts, and live events — provide Pulitzer Prize-winning journalism to a growing audience that includes more than 180,000 subscribers and 20 million monthly impressions.
The Philadelphia Inquirer is committed to attracting a diverse group of people to join our team. As part of our mission, we are seeking candidates who share our passion for indispensable journalism and our drive to create a sustainable business model to support it.
We value diverse levels of experience, abilities, and backgrounds. Because of this, we encourage you to apply, even if you do not meet all of the requirements listed in the job description. The Inquirer may consider an equivalent combination of knowledge, skills, education, and experience to meet the minimum qualifications for this position.
The Inquirer is building an inclusive and equitable workplace where everyone feels a sense of belonging. We especially encourage people from marginalized and underrepresented backgrounds to apply for vacant positions at all levels of the organization, including but not limited to people of color, women, people who identify as LGBTQIA , and people with disabilities. We are an equal opportunity employer for all regardless of race, ethnicity, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, and any other category protected by federal, state and/or local law.
