Dining Services Director

Nature & scope
The Dining Services Manager is responsible for actively preparing meals and managing the operations of the Dining Services Department, to including staffing, food ordering and accountability, preparation, menu planning, food delivery and sanitation in accordance with appropriate health department regulations. Assist in maintaining a positive physical and social environment for residents.

Minimum eligibility requirements

• Relevant work experience (2 years preferred).
• At least one-year supervisory experience preferred.
• Knowledge of DHSR Dietary regulations.
• Complete state required Food Service Orientation Manual.
• Must have compassion for and desire to work with the elderly.
• Must be able to read and communicate effectively with residents, families, staff, vendors and the general public.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others while understanding that the community is the residents’ home.
• Practice and promote Journeyman Policies and Procedures, Mission Statement, Core Values and Founding Principles.
• Must be trained in food service management or the culinary arts, or have equivalent experience in food service management or the culinary arts.
• Must be able to supervise dining services department employees using independent judgment and discretion.
• Must have basic reporting and organizational skills.
• Must meet all health requirements.
• Must pass criminal background check.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.

Essential functions
Supervisory functions

• Responsible for supervising, assigning duties and tasks while responsibly directing the work of all food service department employees with full accountability of dining services department.
• Ensure equipment is maintained and work areas are clean, safe and orderly. Strictly adhere to procedures regarding infection control, food-borne illness prevention, harmful chemical handling, fire, safety and sanitation, promptly addressing any noncompliance. Maintain food costs within budgetary constraints. Maintain strict inventory control.
• Demonstrate independent judgment and discretion.
• Interview, make hiring recommendations and orient new staff.
• Schedule and reschedule staff using independent judgment and exercising discretion when creating the schedule and making determinations regarding granting employee requests for time off or other modifications in work schedules.
• Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate.
• Communicate and enforce policies and procedures including the employer’s policies and procedures dealing with rules of employee conduct, the employer’s safety and sanitation policies and other human resource policies, and directly discipline and effectively recommend corrective and disciplinary action to enforce such policies.
• Evaluate performance and effectively recommend changes to terms and conditions of employment based on such evaluations.
• Complete dietary QA audits on a quarterly basis.

Planning Functions

• Plan Community and individual resident menus as ordered by the primary care provider in coordination with Meridian staff and with medical staff if necessary. Plan special events as needed.

Food Preparation Functions

• Ensure meals are prepared according to menu and recipes followed. Food is to be prepared in a nutritional, appetizing fashion, and presented in an attractive manner. Ensure that appropriate snacks are available to residents with special dietary needs. Ensure all utensils, dishes and equipment and work areas are cleaned properly and in a timely manner. Supervise and ensure that food is stored safely; defrosted and prepared in keeping with safe and sanitary procedures.

Customer service

• Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
• Perform job duties for residents and with team members in a courteous and professional manner.
• Take initiative to ensure resident safety and satisfaction is a priority.
• Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
• Answer phones appropriately, according to company and community standards.

Residents’ rights

• Ensure compliance and understanding of all regulations regarding residents’ rights.

Training

• Responsible for ensuring that employees attend all required in-service trainings.
• Provide in-service trainings as needed.
• Attend training sessions as directed by supervisor.

Other

• Must be familiar with community Disaster Preparedness Plan as it relates to food and water requirements.
• Follow & communicate company policies and procedures.
• The job description provides a framework for the job; other duties may be assigned as necessary.

Working conditions (travel, hours, environment)

• Able to work full-time, with some weekend work.
• Is subject to frequent interruptions.
• Is involved with resident, personnel, and visitors under all conditions and circumstances.
• Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
• Workspaces must be kept orderly and clean.

Physical/sensory requirements
Medium work: ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person

Salary : $60,000