What are the responsibilities and job description for the Program Director position at The PHOENIX Center?
Program Director Job Description:
As the Program Director, you will play a pivotal role in enhancing the direction of the operations
along with the strategic direction of the facility. You will lead team of professionals to ensure
services meet the highest standards of quality and effectiveness at designated locations. All
leadership roles should demonstrate company and ethical values through trauma responsive care
models.
Responsibilities
Demonstrate and adhere to the mission and values of TPC Wellness.
Provide strategic leadership and direction to the team.
Direct day-to-day operations, including staffing, scheduling, and resource allocations.
Utilize data to ensure primary services are provided to individuals served and identify
opportunities for growth in productivity standards.
Fosters a positive and supportive work environment that encourages collaboration and
growth.
Promote and oversee team building events and encourage staff and individual self-care.
Develop and implement evidence-based treatment programs tailored to the needs of
individuals served.
Ensure staff have appropriate formats and curriculum for group services.
Stay abreast of industry trends and best practices to continuously improve our services.
Monitor program outcomes and make data-driven decisions to enhance effectiveness.
Ensure compliance with state and federal regulatory standards and accrediting bodies.
Implement policies and procedures and reports incidents and grievances to Safety and
Risk Director.
Conduct regular audits and quality assurance checks to maintain high standards of care.
Implement learning and development as needed to address areas for improvement with
staff professional development.
Conduct performance and annual evaluations and provide constructive feedback to
support staff growth in conjunction with the Human Resources Department.
Collaborate with staff to ensure personalized and holistic care for each client.
Monitor individuals served progress and satisfaction, addressing any concerns or issues
that may arise.
Facilitate family involvement and support to promote long-term recovery outcomes.
Assist with community outreach including fostering community partnerships and
maintain excellent customer service.
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Generate referrals to increase program capacity and ensure finance stability.
Cascade KPI’s to relevant team members.
Responsible for weekly and monthly reports along with other duties as assigned by the
Regional Clinical Director.
Qualifications:
Bachelor's or Master's degree in a related field (e.g., psychology, social work, healthcare
administration, business administration).
Previous experience in a leadership role within a behavioral health centers or similar
healthcare setting.
Strong knowledge of addiction recovery principles, treatment modalities, and best
practices.
Excellent communication, interpersonal, and organizational skills.
Ability to collaborate effectively with a diverse team and work in a fast-paced
environment.
Commitment to upholding ethical standards and promoting a culture of empathy and respect
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $45,000 - $65,000