What are the responsibilities and job description for the Conference Services Coordinator position at The Phoenix Group?
Our client, a global law firm, is seeking Conference Services Coordinator to join their team in NYC!
Summary:
This role is responsible for welcoming clients and visitors, managing calls, coordinating conference room bookings, and ensuring meetings run smoothly. It requires professionalism, strong communication, and excellent organizational skills.
Key Responsibilities:
- Greet and assist visitors, issue badges, and notify meeting contacts.
- Answer calls promptly and professionally, prioritize inquiries, and arrange conference calls.
- Manage conference room reservations and confirm meeting details.
- Coordinate with internal departments for catering, maintenance, and media needs.
- Conduct floor checks to ensure rooms are properly set up and tidy post-meetings.
- Communicate professionally with stakeholders and provide support as needed.
- Additional duties as assigned.
Qualifications:
- Professional, service-oriented demeanor with strong interpersonal skills.
- Excellent verbal and written communication.
- Detail-oriented with strong organizational and time management skills.
- Ability to work independently and collaboratively, adapting to changing priorities.
- Professionalism and composure in all interactions.
- Flexibility for overtime, evening, weekend, and holiday shifts as needed.
- Ability to lift up to 30 lbs.
Education & Experience:
- High school diploma required; some college preferred.
- 3-5 years of experience in reception, hospitality, airline, or customer service; law firm experience is a plus.
- Proficiency in Microsoft Outlook, Word, and Excel; knowledge of A/V equipment preferred.
- Experience with multi-line phone systems is a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Salary : $55,000 - $65,000
