What are the responsibilities and job description for the Information Technology Support Specialist position at The Phoenix Group?
Job Title: IT Support Specialist (Temp-to-Perm)
Location: New York City (Onsite, 5 days per week, with 1 WFH day per month of your choosing)
Overview:
We are seeking a motivated and detail-oriented Entry-Level or junior IT Support Specialist to join our team on a temp-to-perm basis, with the intention of conversion within the first year. This role is ideal for candidates with approximately one year of experience or those eager to start their career in IT. You will play a key role in managing IT equipment, providing basic network troubleshooting, and supporting our team in a fast-paced real estate environment.
Responsibilities:
- Manage and maintain IT equipment across multiple sites.
- Perform basic network troubleshooting to ensure smooth operations.
- Provide excellent customer service and IT support to internal teams.
- Assist with computer management and upgrades as needed.
- Support Zoom, A/V setups, and printer management.
- Collaborate with team members to address IT-related issues promptly.
- Travel to company sites as required.
- Occasionally work nights and weekends, depending on project needs.
- Stay open to learning and growing within the role.
Qualifications:
- Strong multitasking skills in a fast-paced environment.
- Excellent written and verbal communication skills.
- A proactive attitude and willingness to learn new technologies.
- Previous experience with IT equipment, A/V, Zoom, or printer support is a plus.
Compensation and Benefits:
- $32-37 per hour, depending on experience.
- Temp-to-perm role with the intention of conversion within the first year.
- Onsite work schedule (5 days per week) with 1 WFH day per month of your choosing.
What We Offer:
- An opportunity to grow your career in IT.
- A collaborative and supportive work environment.
- Hands-on experience in a dynamic and innovative real estate company.
If you're passionate about IT and eager to develop your skills, we’d love to hear from you!
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Salary : $65,000 - $75,000
