IT Support and Network Lead

Responsibilities:

• Plan, configure, and deploy IT infrastructure for events, including setting up and managing DHCP servers, Wi-Fi routers, and other networking equipment.
• Conduct on-site surveys with vendors to determine effective service placement for event locations.
• Coordinate with wireless service providers (e.g., T-Mobile, Verizon, AT&T) to ensure adequate cell tower capacity for optimal performance during events.
• Develop detailed project plans outlining timelines, milestones, and resource allocations for event IT support.
• Collaborate with internal teams and external vendors to meet project requirements.
• Identify, evaluate, and manage vendor relationships for IT equipment and services, ensuring timely delivery and setup.
• Provide field support for IT setups, including installation, configuration, and troubleshooting of hardware and networks.
• Deliver on-site technical support during events to resolve issues and ensure smooth operations.
• Monitor project progress, adjust plans as needed, and document setups with detailed network diagrams and configurations.
• Prepare post-event reports analyzing IT performance and suggesting improvements.
• Oversee internet services and provide desktop and network support at office locations and events.
• Stay updated on emerging IT networking technologies and best practices.
• Negotiate with vendors to ensure quality and cost-effective solutions.

Experience:

• Design, implement, and manage IT infrastructure for events, including configuring DHCP servers, Wi-Fi routers, and other network hardware.
• Perform on-site assessments with vendors to identify optimal service placement for event locations.
• Collaborate with wireless providers (e.g., T-Mobile, Verizon, AT&T) to ensure sufficient cell tower capacity for reliable event connectivity.
• Create comprehensive project plans with clear timelines, milestones, and resource allocation for event IT support.
• Work closely with internal teams and external vendors to fulfill project requirements.
• Assess and oversee vendor relationships for IT equipment and services, ensuring punctual delivery and installation.
• Provide hands-on support for IT deployments, handling hardware and network setup, configuration, and troubleshooting.
• Offer on-site technical assistance during events to promptly address and resolve IT-related issues.
• Track project progress, adjust strategies as necessary, and document network setups with detailed diagrams and configurations.
• Draft post-event reports evaluating IT performance and recommending enhancements.
• Manage internet services and provide desktop and network support for both office locations and event venues.
• Keep abreast of advancements in IT networking technologies and industry best practices.
• Negotiate vendor agreements to achieve high-quality, cost-efficient solutions.