Business Office Clerk

Under the supervision of the Director Business Operations, is responsible for assuring that duties are accurately performed in completion of, but not limited to, the following areas as assigned: registration and pre-registration of all categories of patients, prepare consent forms appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; give estimates of charges; ensure that co-payments and payments on patients accounts are explained, obtained and processed accurately; complete daily batching of patient payments collected (check, cash or credit card); ensure that all information entered into the automated admitting/registration system is accurate and complete; prepare medical records for all first-time patients and update medical records for return patients as needed; use of the Meditech, or other automated billing systems; post payments; adjustments, rebilling, refunds and write-offs on accounts; account follow-up on all types of payers; receive and deal with patient calls; resolve problem accounts as required; manage correspondence; file as necessary; verify payments to contracted rates; achieve departmental goals regarding collections. Work with medical records clerks, biller and adjudicator, scheduler and registration personnel to maintain accurate records to facilitate valid reports regarding billing and collections. Perform all other duties as assigned. Uphold business office philosophy and objectives while adhering to federal and state guidelines including CMS, Medicare, and OIG requirements. Projects a professional demeanor and appearance while maintaining the confidentiality of patients, and coworkers. Maintain good communications with other staff and internal and external customers, such as keeping the Director of Business Operations advised of any problems. Work under stress and in situations that demand patience and tact while providing impeccable service.