Catering Coordinator

Catering Coordinator Job Description

Be appreciated for what you do, all on a beautiful campus with a family atmosphere.

The Pines at Davidson is hiring a Catering Coordinator. The Catering Coordinator is responsible for overseeing the successful execution of banquets and special functions, from planning through post-event reporting, while maintaining Pines' high standards of food and service. This role involves coordinating with team members to ensure seamless event execution and creating detailed Banquet Event Order Forms (BEOs). The coordinator leads BEO meetings, works directly with residents and guests to design events, manage invoicing, and uphold service standards. Key responsibilities include training staff, ensuring compliance with health and safety regulations, and addressing resident complaints promptly to ensure satisfaction. The role also involves providing assistance during meal service as needed. The teamwork at The Pines and the appreciation of our residents are second to none. If you are ready to bring your skills and commitment to our beautiful setting, we would love for you to apply!

Who we are

The Pines at Davidson is a premier continuing care retirement community serving seniors who are living their lives in a supportive and comprehensive residential and healthcare setting. From our fitness room with a heated swimming pool to our social activities to our multiple dining options for residents, The Pines is a place where you will be proud to work alongside our many dedicated top-of-the-industry team members. We offer a comprehensive benefits package, including health insurance, paid time off, and more for full-time team members.

Who you are

Experience

• Minimum three years’ experience in a Dining Services, including at least two years Catering experience. 

• Prior experience in full-service hotels preferred. 

• Prior experience menu planning and event budget management preferred. 

• Strong customer service orientation, leadership ability, organizational skills, and ability to respond with critical thinking to changing conditions required 

• Deep understanding of the Food and Beverage Industry and current trends. 

What you will do

• Assists in the setup and execution of Banquets and Special Functions.  

• Maintains a Catering Guide for internal and external events. 

• Creates detailed Banquet Event Order Forms (BEOs) with accurate and comprehensive information for each event.  

• Leads weekly BEO meeting with Dining Services Management to review all Catering Events.  

• Coordinates room bookings for all F&B related events with Resident Services. 

• Collaborates with residents and guests to design events and set expectations. 

• Reviews billing with Food and Beverage Manager to ensure timely invoicing and payment collection from residents and guests. 

• Completes end-of-event reports and coordinates pre-event meetings and post-event feedback and follow-up. 

• Communicates, Coordinates, and Monitors team member assignments and standards throughout events. 

• Addresses and resolves any concerns from residents or team members promptly, following up with the Food and Beverage Manager. 

• Monitors food preparation methods, portion sizes, and presentation to ensure quality and acceptability. 

• Coordinates specialty food and beverage deliveries as needed. 

• Recommends necessary staffing levels for events with the Food and Beverage Manager and Executive Chef. 

• Inspects and enforces uniforms standards to ensure uniforms are proper, clean, and consistent. 

• Maintains the inventory of all event ware items 

• Adheres to safety, accident, and emergency policies and procedures. 

• Ensures compliance with all local and state laws, as well as Pines policies and procedures for the service of alcoholic beverages. 

• Assists in service as needed. 

• Performs other assignments and projects as required by the Food and Beverage Manager. 

Qualifications

Qualifications