Server

Description

The Pioneer Woman Mercantile is a destination bakery, deli, hotel, pizza restaurant, ice cream and candy shop, and general stores in Pawhuska, Oklahoma. It is a place of gracious hospitality, generosity, and joy, where every customer makes themselves at home and where team members thrive in a fun and positive environment.

We are looking for folks that:

• Will fully embody The Mercantile culture, delivering an outstanding customer experience. An environment that is filled with kindness, joy, gratitude and delight! Mercantile staff is always friendly, warm, welcoming and open with all visitors and staff.

• Are able to thrive in a fast-paced, high-energy, busy work environment.

• Have flexibility with working hours, weekends and holidays. Work hours will be based on business needs and store hours.

• Are willing to go above and beyond to get the job done.

Server, busser, and food runner: all titles that are applied to aspects of this job. Our style

of service at The Mercantile is a little different than many restaurants and it calls for a

service team that is different as well. Whether this is walking guests through the menu,

providing efficient and friendly tableside service, running food, or cleaning tables to

prepare for the next set of guests. Service staff will deliver outstanding customer service to delight each guest!

Summary of Key Responsibilities

• Greet guests and take care of them through their dining experience

• Take drink and food orders and ensure accuracy when ringing in and delivering food

• Run food items and beverages to tables

• Pre-buss and buss tables as needed

• Assist guests with any questions they may have

• Knowing food and beverage menus including common allergens and commonly asked questions

• Completing opening and closing duties as assigned by managers

• Check ID’s and responsibly serve alcoholic beverages

Skills and Qualifications

Required Skills and Abilities

• Strong communication skills are a must

• Servers must be able to apply and receive a Liquor License through able commission

• Must be able to lift 50 lbs, and work on feet for a minimum 8-hour shift

• Must be courteous, friendly, and fast

• Food and beverage menu knowledge

Qualifications

• Must be at least 18 years old with reliable transportation

• Warm and friendly hospitality and attitude

• Must be able to obtain a valid Oklahoma liquor license