What are the responsibilities and job description for the General Manager position at The Piper's Tavern?
Job Overview
We are a staple in North Raleigh, known for our vibrant atmosphere and excellent food. We’re currently seeking a driven, hardworking, and dedicated General Manager to join our team. If you have a passion for providing exceptional service, strong leadership skills, and experience in all aspects of restaurant management—including kitchen and back-of-house operations—we want to meet you!
Key Responsibilities:
- Oversee daily operations of both front-of-house (FOH) and back-of-house (BOH) teams to ensure efficiency and quality service.
- Manage, train, and schedule FOH staff, ensuring adherence to company policies and procedures.
- Work closely with the kitchen staff to maintain seamless communication between FOH and BOH. Kitchen management or BOH experience is highly preferred.
- Monitor food quality, inventory, and cost controls to maintain profitability.
- Ensure the restaurant delivers an exceptional guest experience, addressing customer concerns and resolving any service-related issues.
- Oversee social media and online presence, ensuring regular updates and community engagement.
- Maintain and update the restaurant’s website with relevant information.
- Handle bartending operations as needed—bartending experience is a plus.
- Utilize Aloha POS system for operational efficiency (previous experience preferred).
Requirements:
- Proven experience in restaurant management, with a well-rounded understanding of FOH and BOH operations.
- Kitchen management or BOH experience is a major plus.
- Strong leadership, communication, and problem-solving skills to support and motivate the team.
- Ability to work in a fast-paced environment, multitask, and adapt quickly.
- A positive attitude and passion for creating an outstanding dining experience.
If you’re ready to take on a leadership role in a well-established and thriving restaurant, we’d love to hear from you!
Qualifications
- Shift management
- Driver's License
- ServSafe
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- 10 hour shift
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Raleigh, NC 27615 (Required)
Ability to Relocate:
- Raleigh, NC 27615: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $75,000