What are the responsibilities and job description for the Senior Customer Quality Manager position at The PJF Group Confidential Client?
The Senior Customer Quality Manager will be the champion of quality in promoting customers’ perception of our client's products.
You must have a proven track record of having worked in a similar role in a semiconductor company. Specific responsibilities include, but are not limited to, the following.
- Lead, coach and manage quality engineering team.
- Directly interface with customers on quality maters
- Collaborate with functional teams (Failure Analysis Engineering, Test Engineering, Product Engineering, Field Sales Organization) to achieve quality goals and customer satisfaction.
- Drive corrective and preventive actions resulting from field failures and generate 8D problem resolution reports for customers.
- Define and implement product quality operational and systemic improvements.
- Provide product change notifications to customers.
Requirements :
Our salary ranges are determined by role, level, qualifications and work location.