What are the responsibilities and job description for the Operations Supervisor position at The Place for Children with Autism?
As an Operations Supervisor, you’ll play a critical role in ensuring seamless center operations by collaborating closely with clinical managers and cross-functional departments. You’ll drive efficiency, financial performance, and service excellence by leveraging data-driven insights and problem-solving in a fast-paced environment. This role is ideal for a proactive leader who thrives on building high-performing teams, optimizing resources, and working collaboratively to implement strategic initiatives. If you're passionate about operational excellence, teamwork, and making a meaningful impact, this is your opportunity to lead and drive success. This position is an on-site position reporting directly to the Regional Operations Supervisor.
What You Will Do
The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
What You Will Do
- Lead Daily Operations & Performance – Oversee all aspects of center operations, ensuring seamless day-to-day function, full capacity utilization, and a high standard of service delivery.
- Maximize Efficiency Through Data-Driven Decisions – Analyze and act on Key Performance Indicators (KPIs) to drive operational efficiency, treatment integrity, and financial success.
- Optimize Scheduling & Compliance – Manage and ensure the accuracy of scheduling, payroll, and record-keeping systems while maintaining compliance with industry regulations and funding requirements.
- Ensure Financial Health & Resource Allocation – Monitor budgets, control expenses, and ensure clients receive their full recommended treatment dosage while maintaining fiscal responsibility.
- Create a Best-in-Class Employee & Client Experience – Maintain a well-equipped, organized, and high-performing center that fosters a positive, engaging environment for both employees and clients.
- Develop & Lead High-Performing Teams – Oversee recruitment, onboarding, training, and performance management while fostering a culture of accountability, teamwork, and professional growth.
- Enhance Collaboration & Cross-Functional Alignment – Build strong relationships between staff, clinicians, and families to support seamless therapy delivery and operational success.
- Problem-Solve & Adapt in a Constantly Changing Environment – Identify challenges, implement proactive solutions, and execute strategies to continuously improve center performance.
- Facilitate Communication & Change Management – Lead meetings, provide clear updates on initiatives, and champion company strategies with a solutions-oriented mindset.
- Strengthen Community & Referral Partnerships – Collaborate with local organizations to expand resources, build referral networks, and support census growth.
- High School diploma or GED
- Intermediate computer literacy; Proficiency in Microsoft Word, Excel, Outlook, data entry
- Good planning and organizational skills
- Well-developed verbal, listening, and written communications skills.
- 1-3 years previous experience in a management role
- Ability to multi-task in a busy office with frequent interruptions
- Must be able to meet deadlines in a fast-paced, quickly changing environment.
- A proactive approach to problem-solving with strong decision-making skills
- Bachelor’s degree in related field
- Prior administrative experience
- Multilingual English and Spanish
- Knowledge of general Human Resources
- This is a full time, salary, exempt position
- Compensation commensurate with field experience
- Lucrative performance-based bonus plan
- Annual performance-based increases
- Monthly mobile device reimbursement
- Comprehensive benefits (medical, dental, vision)
- Disability and Life Insurance
- Parental Leave
- 401K match
- Wellness reimbursement
- Commuter
The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
