What are the responsibilities and job description for the Medical Assistant/Front Desk position at The Plastic Surgery Center?
TPSC, SMM, and TCOPS are members of the Advanced Reconstructive Surgery Alliance (ARSA), one of the largest privately owned groups of Plastic and Reconstructive Surgeons in the country
Advanced Reconstructive Surgery Alliance (ARSA) and its affiliates TPSC, SMM and TCOPS are the largest Plastic Surgery medical practice in the country. Our expanding team of top tier physicians, coupled with our continued medical advancements, allows us to offer patients extraordinary clinical services with a 5-star experience. We have a bold vision with a desire to revolutionize the industry, meeting patient needs while favorably transforming their lives. Common across the enterprise is not only the commitment to providing safe patient care, but to employee satisfaction and growth opportunities. It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.
We are seeking bright, collaborative, motivated and dedicated individuals to join our team. As an employee, you’ll be surrounded by colleagues who go beyond what is expected and look to exceed expectations at every turn. If being part of a fast growing, entrepreneurial thinking surgical practice excites you, look no further!
TPSC is seeking a Medical Assistant/Front Desk for our Medi Spa.
Responsibilities:
1. Medical Assisting:
o Assist medical providers with patient care, including rooming patients, taking vital signs, and documenting medical histories.
o Follow and adhere to all SOPs provided by It Aesthetix
o Prepare for the day of office hours by reviewing patients on the schedule, and printing the provider’s daily schedule
o Prepare treatment rooms for examinations and procedures, ensuring cleanliness and readiness.
o Room patients, open note, medical history, update medications and allergies, and update medical history prior to being seen by provider
o Chaperone provider in room, complete EMR while in the room with provider.
o Perform basic medical procedures as directed, such as preparing injectable products, applying dressings, and assisting with minor procedures.
o Ensure all medical supplies are stocked and equipment is maintained in good working order.
2. Front Desk Coordination:
o Provide patients with information about our monthly promotions, packages, prices, and process payments after treatment.
o Keeps patient appointments on schedule by communicating with the office of patient's arrival or any delays on the schedule.
o Assist patients with explaining and filling out patient forms, and complete patient portal tasks according to practice protocol.
o Protects patients’ rights by maintaining confidentiality of personal and financial information.
o Schedules follow-up appointments and manages the appointment calendar efficiently, coordinating with providers to optimize patient flow.
o Handle patient payments and maintain accurate billing records.
o Maintain a tidy and welcoming area, ensuring it reflects the high standards of our medical spa.
3. Administrative Support:
o Assist with administrative tasks such as filing patient records, updating databases, and managing electronic health records (EMR).
o Collaborate with the administrative team to ensure office procedures are followed and compliance standards are met.
Job Type: Part-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
