What are the responsibilities and job description for the Medical Receptionist position at The Plastic Surgery Center?
About Us:
Sycamore Medical Management on behalf of The Plastic Surgery Center is the largest private Plastic and Reconstructive surgery practice in NJ and is distinguished by the outstanding training and backgrounds of our top plastic surgeons. Between them, our team of doctors has more than 100 years of combined experience performing cosmetic surgery of the face, skin, and body. In addition to common cosmetic plastic surgery, we offer advanced reconstructive procedures and have developed a number of innovative surgical techniques offered at few other facilities in the world for complex conditions, diseases, and traumatic injuries.
Sycamore Medical Management is seeking a Medical Receptionist for The Premier Surgical Network located in Tinton Falls, NJ.
Responsibilities:
- Greet and welcome patients and visitors as soon as they arrive at the office
- Answer, screen and forward incoming phone calls; Provide basic and accurate information in-person and via phone/email
- Keeps patient on schedule by notifying staff of patient's arrival
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Receive, sort and distribute daily mail/deliveries.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
Skills/Qualifications:
- Customer Service, Professionalism, Multi-tasking, Flexibility, Telephone Skills, Time Management, Organization, Attention to Detail, Scheduling, Quality Focus
Requirements:
- Healthcare experience preferred. Experience in sales, marketing, or hospitality field preferred.
- Proficiency in English; multilingual is strongly preferred. Strong organizational, prioritizing, and analytical skills.
Compensation:
- Competitive Salary commensurate upon experience
- Medical, Dental, Vision, Life, and Long-Term Disability insurance
- 401k and Profit sharing
- Paid Time Off
- Company Discounts on Products & Services
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
