What are the responsibilities and job description for the Inside Sales/Customer Service Representative position at The Platt Brothers & Co.?
Under the direction of the Sales Manager, perform diversified administrative, general sales duties, and customer service to meet customer requirements in accord with established administrative policy.
Maintain required customer contact including standard customer service and order acceptance. Maintain customer accounts and establish good rapport with customers.
Interpret customer requirements from written or verbal inquiries. Match customer requirements with standard products. Contact engineering department to determine possible alterations to standard product to meet customer requirements. Advise customers of advantageous specification changes. Arrange for consultations between engineering department and customers when necessary.
Accept and record inquiries for products, prepare and transmit quotations to potential customers. Interpret customer's orders for proper specifications, packaging, and delivery requirements. Price (standard) products in accordance with established department policies.
Perform other similar or related duties, as required or directed.
Job Type: Full-time
Pay: $46,904.00 - $63,388.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Waterbury, CT 06706 (Preferred)
Ability to Relocate:
- Waterbury, CT 06706: Relocate before starting work (Preferred)
Work Location: In person
Salary : $46,904 - $63,388