What are the responsibilities and job description for the Security Officer position at The Plaza Rehab and Nursing Center?

The Plaza Rehab and Nursing Center -

Job Summary :

The Security Officer is responsible for ensuring the safety and security of the nursing home facility, its residents, visitors, and staff. This role involves monitoring entrances and exits, preventing unauthorized access, and responding to emergencies to maintain a secure environment. The Security Officer will work closely with other team members to ensure the safety of vulnerable individuals and contribute to a peaceful, secure atmosphere within the nursing home.

Key Responsibilities :

Patrol Facility : Regularly walk and monitor the nursing home premises to ensure all areas are secure, identifying any potential safety hazards or security risks.
Monitor Security Systems : Operate and monitor surveillance cameras, alarm systems, and other security devices to detect any suspicious activities or safety concerns.
Access Control : Ensure that only authorized personnel, residents, and visitors are allowed to enter the facility by checking identification and verifying access.
Emergency Response : Respond promptly to any emergencies, including medical emergencies, fires, or security threats, and assist with evacuations or other necessary actions.
Incident Reporting : Document all incidents, accidents, or unusual activities accurately, and report findings to supervisors or the appropriate authorities.
Assist Visitors : Greet visitors, direct them to appropriate locations, and ensure they follow the facility’s protocols for visiting residents.
Ensure Safety Compliance : Monitor compliance with safety regulations and protocols, including fire drills, emergency preparedness, and general safety standards.
Provide Support : Assist nursing home staff with security-related concerns, such as managing disruptive behavior or preventing theft or violence.
Maintain Calm and Professionalism : Handle tense situations with professionalism and maintain a calm demeanor when managing difficult or distressed individuals, especially elderly residents.

Qualifications :

High school diploma or equivalent required. A degree in criminal justice or related field is a plus.

Previous experience in security or law enforcement is preferred, especially in healthcare or similar environments.

Must be New York State Certified as a Security Guard and possess a valid Security Guard License.

Knowledge of basic security practices and emergency response protocols.

Strong communication skills to interact effectively with residents, staff, and visitors.

Ability to maintain a calm and controlled demeanor in high-stress situations.

Must be able to pass a background check and obtain necessary certifications.

Physical ability to stand or patrol for long periods and respond quickly to emergencies.

Ability to work flexible hours, including nights, weekends, and holidays.

Additional Skills :

First Aid and CPR certification is preferred.

Conflict resolution skills.

Ability to use security equipment, including surveillance cameras and alarm systems.

A compassionate, empathetic approach to working with elderly and vulnerable individuals.

Working Conditions :

Must be able to work in a healthcare setting with elderly residents.

Potential exposure to emotionally challenging situations.

Work may involve standing, walking, and occasional lifting of equipment or assisting with emergency situations.

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