What are the responsibilities and job description for the Sales Associate/Kitchen Assistant position at The Poke Tea House?
Join Our Team at The Poke Tea House!
Are you passionate about creating delicious drinks, fresh meals, and providing exceptional customer service? We're hiring a Sales Associate/Kitchen Assistant to join our team and help deliver the best poke bowls and bubble tea in town!
Key Responsibilities:
- Greet and welcome customers with a positive and friendly attitude.
- Assist customers with menu selections, answer questions about ingredients, and provide suggestions based on their preferences.
- Operate the point-of-sale (POS) system, accurately handle cash, credit card transactions, and take orders.
- Prepare and serve bubble tea drinks with consistency in taste and presentation (basic training provided if needed).
- Assemble and serve poke bowls, ensuring all ingredients are fresh and portioned correctly.
- Cook tapioca pearls (boba) and manage other essential bubble tea ingredients.
- Maintain cleanliness of the front area, including counters, tables, and restocking as needed.
- Assist in food preparation, including cutting fresh ingredients and assembling bowls.
- Ensure excellent customer service by addressing any issues or concerns promptly and courteously.
- Follow strict health and safety standards for food and drink preparation.
- Monitor inventory of kitchen supplies and ingredients, communicating restocking needs.
- Promote special offers, new menu items, and events happening in the restaurant.
- Assist with packaging takeout and delivery orders.
- Maintain cleanliness in storage and kitchen areas, including washing dishes as needed.
Experience & Qualifications:
- Applicants must be 19 years or older to apply.
- Prior experience in a customer service role, preferably in food service or retail.
- Bubble tea preparation experience is a plus.
- Knowledge of poke or bubble tea is helpful but not required – we’ll train you!
- Strong communication skills and a customer-first mindset.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Comfortable working on your feet for extended periods.
- Must be reliable, punctual, and a team player with a strong work ethic.
Why Join Us?
- Flexible schedule with both part-time and full-time positions available.
- Enjoy one free bubble tea during each shift!
- Competitive pay: Starting at $16/hour tips.
- Friendly and supportive team environment with opportunities for growth.
Job Types: Full-time, Part-time
Expected Hours: 20–40 per week
To Apply:
Send your resume and a brief introduction to poketeahousevista@gmail.com, or stop by in person at The Poke Tea House, 1350 E. Vista Way, Suite 2, Vista, CA 92084.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Physical Setting:
- Fast casual restaurant
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Vista, CA 92084 (Required)
Work Location: In person
Salary : $16