What are the responsibilities and job description for the Ecommerce Category Merchandiser position at The Pond Guy?
Job Description
Job Description
Does the idea of improving website navigation and user journeys excite you? Do you have a knack for using analytics to uncover insights and make data-driven decisions? Are you a problem-solver who thrives on finding innovative ways to enhance the customer experience?
Is this you? Then we need you as our Ecommerce Category Merchandiser! See the details of the position below.
The Pond Guy / Airmax, Inc. is the leading manufacturer and distributor of pond, lake, and water garden products—including aeration systems, fountains, and water treatments—to a nationwide network of end-users and Airmax dealers. Watch now to learn more about The Pond Guy : https : / / qrcodes.pro / sIkmTV.
Job Description
This position will be responsible for organizing products and categories to create exceptional online shopping experiences across multiple websites. The Ecommerce Category Merchandiser is a critical contributor to our success. This role involves combining creativity, strategy, and analytics to drive success in ecommerce merchandising. There is a family dynamic at TPG, Inc. that extends to the customer as we strive to give them the highest quality service possible.
Responsibilities
Here are some examples of the actual work your day would include.
- Organize and maintain product categories, manage homepage and category landing pages, as well as develop merchandising strategies to drive sales and improve the customer journey
- Collaborate with the creative team to produce content for banners, landing pages, and category pages
- Plan and execute seasonal promotions, product launches, special offers, and in / out-of-season projects based on sales history reporting and communications from product development
- Collaborate with Paid Advertisement team to maximize efficiency of campaigns
- Use tools like Google Analytics and heatmaps to analyze product and category performance; Conduct A / B testing on product pages and make data-driven recommendations to improve conversion rates and margins
- Provide regular reports on category performance, site traffic, and conversion rates; Analyze customer insights and reviews to inform strategies
- Enhance site navigation and product search functionality, including managing search tools like SearchSpring for spell corrections and "No Search Results" issues
- Work with marketing to implement SEO best practices; Stay updated on industry trends, customer preferences, and competitive analysis to refine strategies
- Manage online educational resources and blog articles that are customer facing
- Partner with the ecommerce development and product merchandiser teams to improve product page content, site functionality, and overall user experience
- Identify, communicate and execute enhancements to improve the shopping experience while ensuring compliance with legal and regulatory guidelines
- Support ecommerce platform functionality by assisting with troubleshooting issues
- Utilize internal project management tools to organize tasks and track progress efficiently
Don’t know about ponds? That’s ok! You’ll be trained to be proficient in your job. We utilize an interactive combination of hands-on and visual training to ensure everyone has a full understanding of TPG, Inc.’s proactive approach to pond management.
Skill Set
To be successful in this role, you need to have a certain amount of knowledge and skills :
This position requires manual dexterity for typing, sitting at a desk and looking at a computer screen for long periods of time. In addition, portions of the position may require job shadowing and training which includes physical activity of lifting 25-35 pounds and standing for long periods of time.
We need a self-motivated Ecommerce Category Merchandiser that has a desire to become an expert while creating procedures with precision and quality. You'll need the ability to learn quickly through training and work independently in a fast-paced environment. This person should continually add value to the organization beyond their day-to-day tasks.
Availability
You must be available to work an 8-hour shift between the hours of 7am and 6pm Monday – Friday with the occasional evening or Saturday for projects that must be done outside of normal business hours.
Remote Position
Our Ecommerce Category Merchandiser role is a work from home position. However, there are certain times our Ecommerce Category Merchandiser role may be required to come onsite, or report virtually, for training or other employer sponsored events that are during or outside your normal work schedule. Remote employees must be able to meet the standards of The Pond Guy’s telecommuting policy which include internet speeds and workspace requirements.
Compensation
This is a full-time salaried position with benefits. Benefits include :
Company Overview
TPG, Inc. is a growing company with over 160 employees. We are a manufacturing company for pond, lake and water garden supplies with customers in all 50 states servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing and ice skating and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to help the world enjoy ponds by being passionate, knowledgeable and providing innovative solutions.
TPG, Inc. is not just a team, we’re a tribe. A tribe is more like a family and is ongoing. We have fun, pursue our goals, and help each other grow. Becoming part of TPG, Inc. means more than getting a job it’s a career move. We will give you the support you need to grow with us.
Company Divisions
TPG, Inc. encompasses a family of businesses to support customers in all pond aspects.
Airmax, Inc. – business-to-business and manufacturing. airmaxeco.com
The Pond Guy, Inc. – direct-to-consumer. thepondguy.com
The Pond Guy, Inc. – local services division. weknowponds.com
How To Apply For Position
Step 1 : Submit Resume.
Step 2 : If selected for further review, you will receive a request to take a ten-minute survey. Please complete the survey within three days of receipt.
Step 3 : If selected for further review, you will be contacted for an interview.
The Pond Guy, Inc. prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug / toxins test and background check.
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