What are the responsibilities and job description for the Veterinary Receptionist position at The Pony Express Veterinary Hospital?
Are you seeking a fulfilling career in the veterinary field with a reputable and compassionate team? The Pony Express Veterinary Hospital, an Inspire Veterinary Hospital, is currently seeking a dedicated full-time afternoon/evening Veterinary Receptionist (CSR) to join our esteemed team. Our team is dedicated to promoting Fear Free and Low-Stress Handling standards in veterinary medicine, ensuring that every interaction with our clinic is met with understanding, empathy, and expertise. We are deeply committed to upholding the highest standards of care while fostering a supportive and collaborative work environment.
We are seeking an individual who embodies the following qualities:
- Professionalism: Demonstrate a commitment to professionalism, dependability and excellence in all interactions.
- Team Collaboration: Work collaboratively with colleagues to deliver exceptional patient care and client service.
- Continuous Improvement: Strive for continuous improvement and growth in knowledge and skills.
- Empathy: Show empathy and compassion towards clients and their pets during all interactions.
- Adaptability: Remain flexible and adaptable in a fast-paced veterinary environment.
Perks and Benefits:
- Competitive Compensation: Target compensation starting at $15/hour commensurate with experience.
- Health and Wellness: Health, dental, and vision insurance to keep you feeling fabulous (100% of premiums paid for employee inclusive of Value medical plan, buy up option available).
- Life Insurance & Disability: Short-term and Long-term disability and Life insurance. Additional Voluntary Life and Critical Illness Insurances available.
- Savings and Investments: 401K with 100% match up to 3% contribution and future employee stock options (ESOP) - secure your financial future!
- Time for You: Paid time off (2 weeks in the 1st year, 4 weeks in the 2nd year) plus 6 paid holidays and 6 flex days – take a break and unwind!
- Discounted services for your beloved furry friends!
- Employee Assistance Program (EAP) for wellness support
Requirements:
- Previous experience in customer service or veterinary reception preferred. Experience with multi-line phone and cash handling required.
- This is a closing shift and candidates must be able to regularly work past 7pm as well as rotating Saturday shifts.
- Excellent communication and interpersonal skills.
- Proficiency in computer skills and familiarity with veterinary software preferred.
- Ability to multitask and prioritize in a fast-paced environment.
At The Pony Express Veterinary Hospital, we are committed to excellence in everything we do. Come be a part of our team and make a difference in the lives of pets and their owners! Apply today!
To allow our staff to focus on client and patient care, please do not contact the clinic directly.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $15