Summer Intern, Data Analytics

Description

About the Internship:

The E-ZPass Customer Service team is looking for a Data Analytics intern to join their team! The E-ZPass Customer Service team works closely with customers and non-revenue account holders who use Port Authority bridges and tunnels. Our team’s mission is to ensure that customers have a positive experience when contacting us. The team works to successfully resolve any outstanding issues that may occur with E-ZPass accounts and Toll Bills.

Responsibilities

• Complete ad-hoc data analysis tasks ranging from: gathering, cleaning, and validating data outputs using Excel and Oracle SQL.
• Create Power BI visuals after gathering stakeholders’ requirements.
• Maintain and improve existing Microsoft Power Automate workflows.
• Automate workflows using Microsoft Power Automate or python.
• Maintain and improve existing team’s financial model
• Create various new data collection processes
  
  

Minimum Qualifications

• Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester
• Major in Business Administration, Computer Sciences, Information Systems, Data Science, Operations Research, or related field.
  
  

Desired Qualifications

• Beginner to intermediate SQL skills
• Proficient in technology and basic Microsoft Office platforms
• Excellent Microsoft Excel skills
• Some knowledge of Microsoft Power Automate and Power Apps
• Working knowledge of databases
• Excellent analytical and research skills
• Familiarity with metrics and KPIs is a plus
  
  

Internship Details

• The start date will be Thursday, May 29, 2025
• The internship will last approximately 12 weeks, ending on Friday, August 22, 2025
• This is a full-time internship (5 days per week at 7.25 hours per day)
• The format is expected to be hybrid
  
  

Selection Process

• Only applicants under consideration will be contacted
• If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
• Different internships will have different timelines for interviews
  
  

Compensation & Benefits

• The hourly rate range is $17.63 to $29.57 (the exact rate will be determined by internship type and rising school year)
• Ability to opt in to the New York State and Local Retirement System
• Access to Employee Business Resource Groups
• Facility Tours
• Career Panels
• Social/Networking Events
  
  

How to Apply:

Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.