Public Area Attendant

Role: Housekeeping Attendant, Oxford Hotels & Resorts

Location: Porter Hotel, Portland, OR

Reporting: Housekeeping Manager

Background:

Oxford Hotels & Resorts is an award-winning full service hotel management company with a distinguished track record in the ownership and operation of large-scale hotels, resorts and conference centers primarily in major metropolitan and resort markets within the United States. This portfolio experience includes a growing collection of independent lifestyle hospitality brands as well as properties affiliated with major international chains such as Hilton, Marriott, Hyatt, IHG and Choice. Our team members are the heart of our nimble and entrepreneurial company, led by a p3 (p-cubed) philosophy that drives results by compounding exponentially the power of people, performance and profit.

PURPOSE AND PERFORMANCE GOALS

Assures the public areas of the hotel exceed brand standards for cleanliness and orderliness, and that the housekeeping staff exceeds brand standards for friendliness and helpfulness to the guest.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To follow instructions of the Housekeeping Manager in order to maintain company standards of cleanliness throughout the rooms section of the hotel. The essential duties and responsibilities of this position include the following:

• Clean and tidy all areas to exceed brand standard cleanliness
• Deliver excellent customer service
• Create daily job lists and record all serviced areas
• Maintain equipment in good condition
• Report on any shortages, damages or security issues to Housekeeping Manager or Manager on Duty
• Handle reasonable guests complaints/requests and inform others when required
• Check stock levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws
• Examines carpets, drapes, and furniture for stains, damage or wear.
• Logs lost and found items and delivers to Housekeeping Manager.
• Communicates with appropriate departments when necessary.
• Attends pre-shift meetings.
• Launders hotel linens, stocks carts and linen closets.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires open availability.

EDUCATION AND/OR EXPERIENCE

One year housekeeping experience is preferred.

LANGUAGE SKILLS

Must be able to communicate clearly with guests, customers, supervisors and fellow employees.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to push/pull/lift up to 50 pounds. Job frequently requires use of arms, hands, and fingers. Requires walking, sitting, crouching, kneeling, standing.

HOURS

Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.

Job Type: Full-time

Pay: $20.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekends as needed

Work Location: In person

Reference ID: OHR Controller
Expected Start Date: 05/22/2021

Salary : $20