Branch Manager III

At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.

JOB TITLE: Branch Manager 3

SUPERVISOR: Senior Branch Manager

HOURS PER WEEK: 40hrs M-F/Exempt

DEPARTMENT: Administration

The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

HIRING BONUS: $1,000 after 90 days

PRIMARY FUNCTION: Responsible for planning, directing, coordination and controlling all operations and activities of the Branch within the scope of the policies and procedures for The Portland Clinic (TPC).

DUTIES & RESPONSIBILITIES (* Essential Functions)
1. Act as a liaison between Administration and the branch, timely sharing relevant information from various meetings. *
2. Oversee management and daily operations for 24 physicians and providers and 60 employee’s numbers may fluctuate and change at the discretion of the COO*
3. Oversee and manage 5-6 specialty service lines throughout The Portland Clinic numbers may fluctuate and change at the discretion of the COO*
4. Form a dyad partnership with Branch Medical Director(s). Listen, problem solve, be responsive and coach on-site providers. Engage in regular communication with Senior Branch Manager*
5. Work with physicians and staff to continually promote quality patient care & experience, high employee morale and workflows that may be replicated across sites to gain efficiencies and reduce errors. *
6. Maintain working knowledge of current clinic and branch policies and procedures. Keep downtime manuals up to date and continuously re-train and inform staff of these procedures. *
7. Provide time sensitive information via daily huddles to the Branch physicians and staff. *
8. Partner with Branch Medical Director(s) to conduct regularly scheduled provider meetings. *
9. Partner with all Managers/Supervisors/Leads who have staff at your location to provide real time and evaluative feedback and to resolve any issues or concerns.*
10. Responsible for building, maintaining, and monitoring physician schedules to provide adequate coverage at the Branch. *
11. Responsible to ensure building is open for business and securely closed after hours. Responsible for building security as it relates to HIPAA and staff safety.
12. Participate in interview process for potential Branch employees, providers, and leadership as requested.
13. Responsible for accountability for all Branch operations, including but not limited to the coordination of equipment purchasing, capital budget requests, supplies, and services.*
14. Responsible for annual operational budget preparation and monthly review. *
15. Responsible for annual personnel budget preparation and review of any new/changes to FTE requests*
16. Attend professional meetings and seminars to enhance management.
17. Maintain regular communication with all departments and leadership regarding relevant information, advice, and assistance to manage a successful Branch. *
18. Partner with The Clinic’s Patient Care Advocate to respond to patient concerns. Address onsite concerns, in person, as needed. *
19. Ensure open encounters are closed timely and missing charges report is worked monthly
20. Review referral patterns within specialty departments and work in collaboration with senior branch manager for external partnerships.
21. Carry out other duties and responsibilities as assigned.
22. Work respectfully and collaboratively in a team environment with a spirit of cooperation. *
23. Participate as an active team member in a patient-centered medical home
24. Maintain regular, in person, work attendance and punctuality, as scheduled.*

EDUCATION REQUIRED:
Bachelor’s degree OR an equivalent combination of education and relevant work experience