Residential Regional Manager

Job Title: Residential Regional Manager

Reports to: Residential Director

Job Summary:

• The Residential Regional Manager oversees operations across an assigned market to ensure business growth and profitability by creating systems, workflows and S.O.P.s. and by hiring, training, leading and motivating a team of managers and appropriate staff.

Key Responsibilities:

• Oversees all staff and productivity in the assigned residential roofing markets.
• Sources, hires and trains residential division staff as needed, sets performance expectations and provides feedback on work performance.
• Responsible for maintaining CRM, ensuring the accuracy of all information and providing timely and accurate reports or metrics as requested.
• Develops and implements strategies to drive growth and profitability in the assigned residential roofing markets.
• Manages the assigned residential roofing market budget and works with the accounting team to forecast budgetary requirements; monitors financial performance and implements strategies to maximize profitability while identifying cost saving measures within the market.
• Works with staff to ensure the division meets goals and objectives as set forth by the Leadership Team.
• Oversees the planning and execution of residential roofing projects to ensure timely completion and quality workmanship; collaborates with the Project Manager and Superintendent to allocate resources, manage budgets, monitor project progress and conducts regular inspections to verify the quality of completed projects.
• Enforces safety protocols, investigates safety concerns and incidents; works with the safety team on incident investigation, injury management and return to work coordination for residential staff.
• Ensures compliance with relevant building codes, regulations and industry standards; ensures quality control measures are followed to deliver exceptional work and customer satisfaction.
• Provides updates to Senior Leadership within the organization throughout the year and as requested.

Qualifications:

• Proven experience in residential roofing sales and operations, with a focus on project management and leadership development.
• Strong knowledge of residential roofing materials, installation techniques, and industry best practices.
• Excellent leadership and team management skills.
• Exceptional communication and negotiation abilities.
• Strong business acumen and the ability to drive results.
• Proficient in project management software and other relevant tools.
• Knowledge of safety regulations and compliance requirements.

Physical Requirements:

• Work is performed in an office environment, and in the field, and requires the ability to walk long distances, climb ladders and navigate a construction jobsite.