What are the responsibilities and job description for the Project Manager position at The Possible Zone?
Project Manager
THE POSSIBLE ZONE – BOSTON, MA
Full Time, Exempt
On Site
The Possible Zone (TPZ), a nonprofit organization, seeks a detail-oriented Operations Business Analyst to support our organization's operational efficiency and technology infrastructure. This role combines technical expertise with operational support, working closely with leadership to optimize systems and processes while ensuring a smooth workplace experience for all staff and visitors.
This position is on-site 4-5 days per week
About The Possible Zone
What if all young people could follow their dreams? What if they had the opportunity to design and launch a company or social-venture they were passionate about? What if they knew what an entrepreneur, venture capitalist, industrial designer, data scientist, marketing executive, electrical engineer, biotech researcher, advanced manufacturer, roboticist, game designer, journalist, nonprofit leader or mayor does and why? What if they were given the opportunity to intern in these positions and work settings while still in high school? And what if they had the chance to learn the foundational professional and technical skills needed to succeed in any of these careers? And very importantly, what if they develop a mindset, where their imagination and creativity can be fully explored, where everything is possible and where no boundaries exist? Would young people believe they could pursue these careers or any others they choose? Would they become what they had dreamed?
At The Possible Zone, our resounding answer is YES! We are on a journey to develop a transformative model and facility in the heart of Boston’s most diverse and youth-populated communities.
TPZ is an eleven-year-old non-profit organization that has served well over 1,000 students with programming, internships and advisory services during high school toward the mission of economic equity. Our program has demonstrated strong impact in terms of high school graduation, matriculation into post-secondary education and careers, and strong Social Emotional Learning and Identity Development. As we further expand into Boston, TPZ Programming will catalyze a Boston Community Ecosystem that will include students, parents, high schools, community organizations, large corporations, local entrepreneurs, technology companies, venture capitalists, and postsecondary education institutions. Our intent is to join and continue to enhance a Student Ecosystem in Jackson Square and surrounding communities. Collectively we will dream, learn, work, and ultimately create leadership opportunities for economic mobility and prosperity for our students and their surrounding community. Importantly, TPZ is highly committed to Diversity, Equity and Inclusion in everything we do. And as we establish success in our Boston Headquarters, we will scale our efforts to replicate TPZ’s blueprint at a National level.
CURRENT SCALING (WHAT’S NEXT?):
TPZ recently opened a 35,000 sq. ft. Innovation Center that can serve up to 1,000 students annually. The organization employs 50 professionals with plans to grow significantly in Boston over the next 3 years, as well as other cities beyond 2025. TPZ offers a strong professional development ethos; a fast-paced entrepreneurial culture, innovative curriculum & pedagogy, and a commitment to excellence and student impact.
About The Role
The Operations Business Analyst plays a key role in the daily operations of TPZ. The ideal candidate will be responsible for establishing and implementing operational policies to ensure the organization effectively delivers on its mission. Both a systems thinker and a detail-oriented problem solver, the Operations Manager will identify and implement process improvements to strengthen our operations and services to our students and community.
In this position, you'll collaborate directly with the VP of Operations to design and execute technology initiatives that enhance operational efficiency, while also ensuring smooth day-to-day operations of our facility and workplace environment. You'll need to demonstrate strong project management capabilities and a process-driven mindset, from mapping current workflows and identifying bottlenecks to implementing and documenting improved processes. The role demands someone who can think systematically about technology solutions while maintaining hands-on involvement in operational activities, including facility management, space planning, and event support.
The successful candidate will have a track record of managing technical projects, experience with system integrations and workflow automation, and the ability to build strong relationships across departments. You should be comfortable wearing multiple hats – from technical troubleshooter to process improvement specialist and operations coordinator. This includes supporting our workspace needs, managing vendor relationships, and ensuring our facility meets the diverse needs of our staff and community partners. Your systematic approach to problem-solving and ability to see both the forest and the trees will be crucial in optimizing our operations.
This is an ideal opportunity for a business-minded technologist and systems thinker who thrives on creating order from complexity and has a passion for building scalable operational foundations that enable organizational success. The role offers a unique combination of technical project work and hands-on operational support, requiring someone who can seamlessly transition between strategic initiatives and day-to-day operational needs while maintaining a focus on continuous process improvement.
Responsibilities
Project Management & Process Support (30%)
Support the planning and rollout of new technology tools and processes that help our staff better serve our students and community
Help create clear documentation and guides that make our systems easier for everyone to use
Work with our team to find and manage the right vendors and partners who align with our mission
Keep track of project timelines and updates to share with our team members
Help organize and facilitate team meetings to ensure everyone's voice is heard and projects stay on track
Support the development of best practices that make our daily work more efficient
Assist in creating user-friendly documentation for our organization's tools and systems
Business Operations Support (30%)
Create and implement operational policies and procedures to strengthen organizational efficiency and productivity
Maintain high level of customer service with internal staff, community coworking partners, and other external partners
Establish and maintain relationships with vendors to ensure timely responses for programmatic and operational needs, including technology, building experience, and safety
Collaborate with other departments to ensure smooth operational workflows
Make recommendations on continuous improvement of processes.
Technology 20%
Work closely with the VP of Operations and others to recognize technology opportunities and troubleshoot technology-related issues.
Collaborate with the Talent team to onboard new employees by providing systems and building access
Assist with the development of best practices and document procedures for org-wide software tools
Building Experience & Operations Support 20%
As a key member of the Operations team, provide building opening and closing coverage on designated days.
Assist with maintaining a welcoming, organized work environment for staff and visitors
Act as operations point person on cross-functional teams supporting TPZ events and meetings
Provide supplementary operational support to the Building Operations Manager and Senior Director of Facilities as needed, ensuring smooth departmental operations during peak periods or special circumstances.
Qualifications
Important Skills, Competencies, and Qualifications
5 years of relevant experience in business, operations, project management or related fields
Strong project management skills with deep attention to detail; demonstrated experience managing complex projects successfully
Demonstrated technology acumen and clear understanding of how business needs and technology intersect.
Must be a “quick study,” able to quickly understand concepts and get traction against challenges
Passion for youth development and/or entrepreneurship
Strong ability to build relationships internally and externally, and mobilize teams of people not in a direct reporting line
Strong oral, written, and presentation skills
Process and detail orientation
Understanding of TPZs program and strategy a strong plus
Entrepreneurial mindset and an ability to pivot or innovate when necessary and a sense of humor
Compensation & Benefits
$75,000-$92,000
The Possible Zone offers a robust compensation and benefits package including high-quality health benefits and an employer contribution to your 401(k) plan.
DEI Statement
We believe every member of our team and student body deserves opportunities for growth, success and inclusion. We recognize that for many of our students, staff and communities, their life journeys run through oppressive structures and systems (e.g. classism, racism, sexism) — and that’s what makes our organizational culture and work so necessary and important.
We believe that diversity in perspective, backgrounds, ethnicities and lived experience is a strength, and from that strength, we can accomplish great things with the students we serve. Together as students, staff, organizations, communities, volunteers, and partners, we are intentional about creating safe spaces where all members can speak authentically and be themselves.
We are committed to Diversity, Inclusion, and Equity. As members of The Possible Zone community, our progression along this ongoing journey raises thoughtful questions, reveals biases, and opens conversations. We celebrate one another and are unified in our commitment to young people, excellence, and innovation. This work is our shared responsibility and our opportunity to welcome all members who share in our mission and strive to provide pathways that further prepare students in achieving their desired success.
COVID Vaccination Policy
The Possible Zone is requiring that all employees receive a primary series of COVID-19 vaccination as well as a booster dose. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen, and receives a booster dose when eligible. In order to be qualified for employment at The Possible Zone, final candidates must comply with the vaccination requirement or receive an approved exemption.
THE POSSIBLE ZONE – BOSTON, MA
Full Time, Exempt
On Site
The Possible Zone (TPZ), a nonprofit organization, seeks a detail-oriented Operations Business Analyst to support our organization's operational efficiency and technology infrastructure. This role combines technical expertise with operational support, working closely with leadership to optimize systems and processes while ensuring a smooth workplace experience for all staff and visitors.
This position is on-site 4-5 days per week
About The Possible Zone
What if all young people could follow their dreams? What if they had the opportunity to design and launch a company or social-venture they were passionate about? What if they knew what an entrepreneur, venture capitalist, industrial designer, data scientist, marketing executive, electrical engineer, biotech researcher, advanced manufacturer, roboticist, game designer, journalist, nonprofit leader or mayor does and why? What if they were given the opportunity to intern in these positions and work settings while still in high school? And what if they had the chance to learn the foundational professional and technical skills needed to succeed in any of these careers? And very importantly, what if they develop a mindset, where their imagination and creativity can be fully explored, where everything is possible and where no boundaries exist? Would young people believe they could pursue these careers or any others they choose? Would they become what they had dreamed?
At The Possible Zone, our resounding answer is YES! We are on a journey to develop a transformative model and facility in the heart of Boston’s most diverse and youth-populated communities.
TPZ is an eleven-year-old non-profit organization that has served well over 1,000 students with programming, internships and advisory services during high school toward the mission of economic equity. Our program has demonstrated strong impact in terms of high school graduation, matriculation into post-secondary education and careers, and strong Social Emotional Learning and Identity Development. As we further expand into Boston, TPZ Programming will catalyze a Boston Community Ecosystem that will include students, parents, high schools, community organizations, large corporations, local entrepreneurs, technology companies, venture capitalists, and postsecondary education institutions. Our intent is to join and continue to enhance a Student Ecosystem in Jackson Square and surrounding communities. Collectively we will dream, learn, work, and ultimately create leadership opportunities for economic mobility and prosperity for our students and their surrounding community. Importantly, TPZ is highly committed to Diversity, Equity and Inclusion in everything we do. And as we establish success in our Boston Headquarters, we will scale our efforts to replicate TPZ’s blueprint at a National level.
CURRENT SCALING (WHAT’S NEXT?):
TPZ recently opened a 35,000 sq. ft. Innovation Center that can serve up to 1,000 students annually. The organization employs 50 professionals with plans to grow significantly in Boston over the next 3 years, as well as other cities beyond 2025. TPZ offers a strong professional development ethos; a fast-paced entrepreneurial culture, innovative curriculum & pedagogy, and a commitment to excellence and student impact.
About The Role
The Operations Business Analyst plays a key role in the daily operations of TPZ. The ideal candidate will be responsible for establishing and implementing operational policies to ensure the organization effectively delivers on its mission. Both a systems thinker and a detail-oriented problem solver, the Operations Manager will identify and implement process improvements to strengthen our operations and services to our students and community.
In this position, you'll collaborate directly with the VP of Operations to design and execute technology initiatives that enhance operational efficiency, while also ensuring smooth day-to-day operations of our facility and workplace environment. You'll need to demonstrate strong project management capabilities and a process-driven mindset, from mapping current workflows and identifying bottlenecks to implementing and documenting improved processes. The role demands someone who can think systematically about technology solutions while maintaining hands-on involvement in operational activities, including facility management, space planning, and event support.
The successful candidate will have a track record of managing technical projects, experience with system integrations and workflow automation, and the ability to build strong relationships across departments. You should be comfortable wearing multiple hats – from technical troubleshooter to process improvement specialist and operations coordinator. This includes supporting our workspace needs, managing vendor relationships, and ensuring our facility meets the diverse needs of our staff and community partners. Your systematic approach to problem-solving and ability to see both the forest and the trees will be crucial in optimizing our operations.
This is an ideal opportunity for a business-minded technologist and systems thinker who thrives on creating order from complexity and has a passion for building scalable operational foundations that enable organizational success. The role offers a unique combination of technical project work and hands-on operational support, requiring someone who can seamlessly transition between strategic initiatives and day-to-day operational needs while maintaining a focus on continuous process improvement.
Responsibilities
Project Management & Process Support (30%)
Support the planning and rollout of new technology tools and processes that help our staff better serve our students and community
Help create clear documentation and guides that make our systems easier for everyone to use
Work with our team to find and manage the right vendors and partners who align with our mission
Keep track of project timelines and updates to share with our team members
Help organize and facilitate team meetings to ensure everyone's voice is heard and projects stay on track
Support the development of best practices that make our daily work more efficient
Assist in creating user-friendly documentation for our organization's tools and systems
Business Operations Support (30%)
Create and implement operational policies and procedures to strengthen organizational efficiency and productivity
Maintain high level of customer service with internal staff, community coworking partners, and other external partners
Establish and maintain relationships with vendors to ensure timely responses for programmatic and operational needs, including technology, building experience, and safety
Collaborate with other departments to ensure smooth operational workflows
Make recommendations on continuous improvement of processes.
Technology 20%
Work closely with the VP of Operations and others to recognize technology opportunities and troubleshoot technology-related issues.
Collaborate with the Talent team to onboard new employees by providing systems and building access
Assist with the development of best practices and document procedures for org-wide software tools
Building Experience & Operations Support 20%
As a key member of the Operations team, provide building opening and closing coverage on designated days.
Assist with maintaining a welcoming, organized work environment for staff and visitors
Act as operations point person on cross-functional teams supporting TPZ events and meetings
Provide supplementary operational support to the Building Operations Manager and Senior Director of Facilities as needed, ensuring smooth departmental operations during peak periods or special circumstances.
Qualifications
Important Skills, Competencies, and Qualifications
5 years of relevant experience in business, operations, project management or related fields
Strong project management skills with deep attention to detail; demonstrated experience managing complex projects successfully
Demonstrated technology acumen and clear understanding of how business needs and technology intersect.
Must be a “quick study,” able to quickly understand concepts and get traction against challenges
Passion for youth development and/or entrepreneurship
Strong ability to build relationships internally and externally, and mobilize teams of people not in a direct reporting line
Strong oral, written, and presentation skills
Process and detail orientation
Understanding of TPZs program and strategy a strong plus
Entrepreneurial mindset and an ability to pivot or innovate when necessary and a sense of humor
Compensation & Benefits
$75,000-$92,000
The Possible Zone offers a robust compensation and benefits package including high-quality health benefits and an employer contribution to your 401(k) plan.
DEI Statement
We believe every member of our team and student body deserves opportunities for growth, success and inclusion. We recognize that for many of our students, staff and communities, their life journeys run through oppressive structures and systems (e.g. classism, racism, sexism) — and that’s what makes our organizational culture and work so necessary and important.
We believe that diversity in perspective, backgrounds, ethnicities and lived experience is a strength, and from that strength, we can accomplish great things with the students we serve. Together as students, staff, organizations, communities, volunteers, and partners, we are intentional about creating safe spaces where all members can speak authentically and be themselves.
We are committed to Diversity, Inclusion, and Equity. As members of The Possible Zone community, our progression along this ongoing journey raises thoughtful questions, reveals biases, and opens conversations. We celebrate one another and are unified in our commitment to young people, excellence, and innovation. This work is our shared responsibility and our opportunity to welcome all members who share in our mission and strive to provide pathways that further prepare students in achieving their desired success.
COVID Vaccination Policy
The Possible Zone is requiring that all employees receive a primary series of COVID-19 vaccination as well as a booster dose. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen, and receives a booster dose when eligible. In order to be qualified for employment at The Possible Zone, final candidates must comply with the vaccination requirement or receive an approved exemption.
Salary : $75,000 - $92,000
Project Manager
Project Delivery Partners -
Boston, MA
Project Manager / Program Manager, Pharmaceuticals
Integrated Project Management -
Boston, MA
Community Engagement Manager
Project Citizenship -
Boston, MA
