Demo

Housekeeping Coordinator/Supervisor

The Post Oak Hotel
Houston, TX Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 4/28/2025

Overview :

The Post Oak Hotel is seeking a Housekeeping Coordinator / Supervisor to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

The Housekeeping Coordinator / Supervisor will be responsible for supporting the housekeeping department by coordinating daily movements, managing communication, and ensuring the smooth flow of operations.

Responsibilities :

  • Work alongside the Housekeeping Management team to ensure all guest rooms, public spaces, and back of house spaces are immaculate, well-organized, and following the Forbes Five Star standards
  • Assign daily room assignments to Room Attendants, Public Area Attendants, Houseperson, and Supervisors
  • Monitor and track room status and guest requests are completed in a timely manner
  • Liaise between Housekeeping, Engineering, In-Room Dining, Reservations, and the Front Office department
  • Respond to guest requests and complaints with sense of urgency and professionalism
  • Prepare and update housekeeping reports, room status reports, efficiency reports, and etc.
  • Support room inspections as needed following the Forbes 5 Star standards. Assist with cleaning and room preparation as needed.
  • The ability to perform other tasks or projects as assigned by Hotel Management

What we offer you :

  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities
  • Complimentary parking and colleague meal
  • Disclaimer : The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

    Responsibilities :

  • Work alongside the Housekeeping Management team to ensure all guest rooms, public spaces, and back of house spaces are immaculate, well-organized, and following the Forbes Five Star standards
  • Assign daily room assignments to Room Attendants, Public Area Attendants, Houseperson, and Supervisors
  • Monitor and track room status and guest requests are completed in a timely manner
  • Liaise between Housekeeping, Engineering, In-Room Dining, Reservations, and the Front Office department
  • Respond to guest requests and complaints with sense of urgency and professionalism
  • Prepare and update housekeeping reports, room status reports, efficiency reports, and etc.
  • Support room inspections as needed following the Forbes 5 Star standards. Assist with cleaning and room preparation as needed.
  • The ability to perform other tasks or projects as assigned by Hotel Management
  • Qualifications :

  • Preferred previous experience in a Forbes Travel Guide rated 5-Star property
  • Prior experience in housekeeping or a similar role within the luxury hotel setting
  • Strong organizational and multitasking skills with keen attention to detail
  • Excellent communication and interpersonal skills to interact with guests and colleagues. Bilingual skills (English and additional language) preferred
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Perform all job duties as requested by Leadership team
  • A passion for delivering exceptional guest experience
  • Pay Range :

    USD $17.00 - USD $17.00 / Hr.

    Salary : $17

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