What are the responsibilities and job description for the Warranty Administrator position at The Premier Collection?
New Car Automotive Dealership is looking for an Automotive Warranty Administrator/ Coder/ Booker. The Warranty Administrator assists in warranty submission and op coding and provides dealerships with warranty best practices.
Warranty Administrator Responsibilities:
- Process warranty claims for payment in accordance with all manufacturer policies and procedures. The administrator will review all repair orders for manufacturer compliance and correct any issues with dealership before submitting to manufacturer.
- Ensure all returned claims are addressed proactively with dealership and corrected with manufacturer as quickly as possible.
- Review open warranty Repair Orders as requested. Provide the appropriate labor operations and compliance guidance to dealership and ensure guidelines are being followed at all times. Respond promptly and directly with appropriate dealership staff with any updates to corrections needed to the repair orders.
- Warranty Administrator is responsive to reconcile the Warranty Receivables schedule for all outstanding amounts. Warranty Administrator is responsible to identify issues, correct issues with appropriate dealership parties and submit correct documentation to the manufacturer. This is an on-going expectation and to be maintained daily.
Warranty Administrator Requirements:
- High School Diploma or equivalent.
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
- Previous automotive warranty experience a plus
- Decisiveness and attention to detail.
- Proficiency with necessary technology, including computers, Microsoft Office, etc.
- Polite, professional and strong attention to detail
- Ability to work well with others
Salary : $25
