Restaurant Supervisor

We are looking for a creative and personable team member to lead our restaurant staff with enthusiasm and excellence! At The Press Hotel and UNION Restaurant, we believe in fostering an environment of empowerment, creativity and teamwork. We believe in presentation, remarkable design and fastidious attention to detail. We believe in sustainability and making a positive contribution to our local communities. We believe in the richness of opportunity that is possible when grounded in mutual trust and respect.

Full-time Benefits:

• Competitive Pay
• 401K Savings Options
• Paid Time Off
• A Positive, Respectful, Fun Employment Culture
• Discounted Parking Options
• On the Job Training
• Learning & Development Opportunities
• Complementary Employee Assistance Program
• Discounted Hotel Stays
• *Comprehensive Health, Dental and Vision Insurance
• *Company Paid Life Insurance
• *Optional Short term disability insurance
• *Flex Spending & Health Reimbursement Account Options
• Note: *benefits eligible to full time associates only

Primary Objective of Position:

Daily supervision and direction of outlet service staff. Assist in the development, implementation and maintenance of quality standards for outlets. Interact with guests to ensure a positive guest experience.

Essential Functions/ Leadership Skills/ Team Work Skills:

• Perform and assist with proper opening and closing of the outlets on property
• Act as a liaison between Food & Beverage Management and associates
• Take every opportunity to amaze the guests
• Answer all incoming calls in a friendly and efficient manner. Provide guests with the requested information concerning the city, the hotel and its services.
• Obtain the necessary information from the guests and enter it into the host computer system
• Assist managers with reservations training, procedures and policies with associate
• Assist service team with support performing daily duties in the outlets as needed. Performing answering the phone, bussing and setting tables, running food, printing checks, etc. when necessary.
• Assist team in going above and beyond for Groups by managing VIP arrivals and working with sales and rooms teams for special amenities
• Follow all applicable Property Standard Operating Procedures
• Ensure that meals are being served in a professional and timely manner by circulating within the outlet and communicating with the kitchen and the order takers. Handle guests’ complaints. Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard
• Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in, supervision and control of all servers, bartenders, hosts, bussers and banquet team members
• Attend pre-meal meetings and conduct ongoing training of associates to ensure that associates continue to improve their performance
• Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies
• Ensure In Room Dining is executed appropriately during shift
• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Communicate pertinent information
• Respond positively to new ideas
• Openly accept critical/developmental feedback
• Report to work on time
• Be available to work a flexible schedule to include closing and opening shifts, weekends and holidays
• Maintain effective communication through the use of meetings, memorandums
• Be available to help other departments in emergency situations
• Perform other assignments as directed by supervisor
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook
• Other

This list is not an exclusive or exhaustive list of all job functions that an associated in this position may be asked to perform from time to time.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• restaurant supervisory: 1 year (Preferred)

Work Location: In person

Salary : $25